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Contributor I
Dec 9, 2024 7:51 PM UTC
Answered

Beam 1

Beam Gen 1 

arrive DOA, has anyone else received product DOA for Certified Refurbished Products 

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Airgetlam
AirgetlamAnswer
Dec 10, 2024 12:54 AM UTC

Odd. I’ve not purchased any refurbs from Sonos, although a bunch of open box items from Best Buy. I’d think ‘Certified’ means they’re checked over before being shipped. You may want to call Sonos Support directly to discuss it.

Bruce

1 reply

Airgetlam
AirgetlamAnswer
Dec 10, 2024 12:54 AM UTC

Odd. I’ve not purchased any refurbs from Sonos, although a bunch of open box items from Best Buy. I’d think ‘Certified’ means they’re checked over before being shipped. You may want to call Sonos Support directly to discuss it.

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Bruce