Arc

13 replies
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The vocal is very soft and when the surround comes in the police will knock my door .
the center volume is very Low on the arc

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N

nik9669aAnswer

Senior Virtuoso

If you know the fix then answer do not teach me something that I know and sorry if I offended anyone because i need a fix and it only can be done by Sonos as they have pushed all support to the so called R&D forum and not taking things seriously by answering directly.

It still doesn’t really explain why you posted on a public forum and not expect a reply from a user. But Sonos staff do monitor these forums, so I’m sure they’ll get back to you at some point in time.

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DarknightAuthor

Contributor II

Thanks closed

James L.

Retired Community Staff

@Darknight, thanks for reaching out.

If there’s a specific technical query you have then please let us know, or get in touch with our support team. As others have stated, this is an open community of Sonos users willing to help each other. There are Sonos staff on these boards (like myself) but we’re not product engineers. We can, however, pass on feedback to the relevant departments when provided.

Let me know if there’s anything specific we can help with :slight_smile:

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

DarknightAuthor

Contributor II

As a user I need a permanent fix not trial and error and I am sure you would want the same ,

my issue is the arc vocal (center speaker) is very soft . The vocal is not thrown out please fix that .

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