Contributor II

Answered

Arc

13 replies
219 views

The vocal is very soft and when the surround comes in the police will knock my door .
the center volume is very Low on the arc

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nik9669aAnswer

Senior Virtuoso

If you know the fix then answer do not teach me something that I know and sorry if I offended anyone because i need a fix and it only can be done by Sonos as they have pushed all support to the so called R&D forum and not taking things seriously by answering directly.

It still doesn’t really explain why you posted on a public forum and not expect a reply from a user. But Sonos staff do monitor these forums, so I’m sure they’ll get back to you at some point in time.

G

GuitarSuperstar

Lead Maestro

The police knocking on your door probably has more to do with the Sub than the surrounds. Do you live in an apartment complex?

Have you performed TruePlay tuning? You can also try turning on Night Sound and Speech Enhancement and adjusting the EQ.

"Receive with simplicity everything that happens to you." - Rashi

DarknightAuthor

Contributor II

Does Sonos engineers answer or we get trolls ??

DarknightAuthor

Contributor II

If you know the fix then answer do not teach me something that I know and sorry if I offended anyone because i need a fix and it only can be done by Sonos as they have pushed all support to the so called R&D forum and not taking things seriously by answering directly.

N

nik9669aAnswer

Senior Virtuoso

If you know the fix then answer do not teach me something that I know and sorry if I offended anyone because i need a fix and it only can be done by Sonos as they have pushed all support to the so called R&D forum and not taking things seriously by answering directly.

It still doesn’t really explain why you posted on a public forum and not expect a reply from a user. But Sonos staff do monitor these forums, so I’m sure they’ll get back to you at some point in time.

Smilja

Does Sonos engineers answer or we get trolls ??

No. Sonos engineers are not participating on this board.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

DarknightAuthor

Contributor II

Ok then it’s a waste of time. Why is Sonos charging a premium price but zero support it’s a shame then . Thanks

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nik9669a

Senior Virtuoso

Ok then it’s a waste of time. Why is Sonos charging a premium price but zero support it’s a shame then . Thanks

Is that a question for us “trolls” to answer?

DarknightAuthor

Contributor II

Nop I don’t think so .

DarknightAuthor

Contributor II

This is where Sonos support push me too so to make their job easy.

Smilja

Sonos Customer Care (= Support) and Product Department (= Engineers) are separate branches.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

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