I have an Apple TV 4k, a Vizio M55 and a Sonos Playbar. The TV is connected to the Playbar via optical cable. Apple TV is connected to the Vizio via HDMI. I used to be able to control the volume via my Apple TV of the Playbar. Now it doesn’t work and I feel lost. I had to reconnect the Sonos as a new system as ai changed the wifi.
the app says apple tv remote should not be used during set up of the playbar.
Deleted, I misread the post.
Holding down volume down button and input change fixed it.
ty!
I’m having a similar (perhaps the same) issue, and I believe it was following software updates to both Sonos and my Apple TV. (Not sure how relevant the AppleTV update is, but it was performed.) I’ve used the “input change and volume down button” reset procedure a couple of times in the past, but under this new scenario, I’ve done that at least six times (probably more) with no success. Tonight I factory reset my entire Sonos system and reconfigured it, but again, no success. As things stand right now, the only way I can control the volume for my TV (playing through the Sonos Sound Bar) is to use the Sonos app on my phone or iPad, and adjust the volume there.
Anybody having similar issues, or have any other suggestions for a solution?
John
I’m having a similar (perhaps the same) issue, and I believe it was following software updates to both Sonos and my Apple TV. (Not sure how relevant the AppleTV update is, but it was performed.) I’ve used the “input change and volume down button” reset procedure a couple of times in the past, but under this new scenario, I’ve done that at least six times (probably more) with no success. Tonight I factory reset my entire Sonos system and reconfigured it, but again, no success. As things stand right now, the only way I can control the volume for my TV (playing through the Sonos Sound Bar) is to use the Sonos app on my phone or iPad, and adjust the volume there.
Anybody having similar issues, or have any other suggestions for a solution?
John
Mine played up a few days ago and used the second part. Changing from HDMI to IR fixed it.
Go to Settings on your Apple TV.
Select Remotes and Devices, then select Volume Control.
Select a different volume control setting and try your volume buttons again. For example, you can select TV via IR instead of Auto.
OK, I’ll give that a try. Thanks.
I had the same trouble with my LG TV. Solved the problem by disconnecting the AppleTV from the TV and pairing the Playbar to the TV (from TV). Reconnected the AppleTV and it worked!
I tried TV via IR and it didn’t change anything.
What did Sonos Support suggest, when you called in?
I’m also curious, since you took the step of resetting the Sonos, did you unplug your TV from the wall for two minutes, and after plugging it back in, check it for updates from LG?
LG has an option in settings to pair a TV. It won’t work with the HDMI cable from AppleTV plugged into the TV set. Once I disconnected the cable between AppleTV box and the LG I was able to pair the LG to the Sonos sound bar, reconnected the AppleTV and all was good.
I’m having a similar (perhaps the same) issue, and I believe it was following software updates to both Sonos and my Apple TV. (Not sure how relevant the AppleTV update is, but it was performed.) I’ve used the “input change and volume down button” reset procedure a couple of times in the past, but under this new scenario, I’ve done that at least six times (probably more) with no success. Tonight I factory reset my entire Sonos system and reconfigured it, but again, no success. As things stand right now, the only way I can control the volume for my TV (playing through the Sonos Sound Bar) is to use the Sonos app on my phone or iPad, and adjust the volume there.
Anybody having similar issues, or have any other suggestions for a solution?
John
Mine played up a few days ago and used the second part. Changing from HDMI to IR fixed it.
Go to Settings on your Apple TV.
Select Remotes and Devices, then select Volume Control.
Select a different volume control setting and try your volume buttons again. For example, you can select TV via IR instead of Auto.
Thank you!
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