Contributor III

Answered

Apple TV 4K 5th Generation Remote Controlling Sonos PLAYBAR Volume

42 replies
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The Sonos instructions to use the Apple TV 4th Generation remote to control volume on the PLAYBAR don't seem to work with the new 4K 5th Generation Apple TV. Has anyone gotten the remote to work to control the volume on the PLAYBAR (without ALSO turning up the volume on the TV itself)??

Volume

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CcastleAnswer

Lyricist II

Got it to work. Had to manually set the Apple TV 4K to "Control Receiver by IR", rather than Auto. When I went through the SONOS remote setup, I had to use another controller for the "Mute" button part, as the Siri Remote does not have a mute button.

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Yeshecholwa

Lyricist I

Not working for me. @sonos are you working on a fix?

Keith N

Sonos Staff

Hi there, Yeshecholwa. What TV are you working with? The more information we can gather about your home theater system, the quicker we can get your setup working as intended. Thanks in advance.

Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.

R

Roaxer

Contributor I

My 5th gen. Apple TV remote will not decrease the volume. Both «+» And «-« will only increase the volume. Apple TV remote works fine with my Sandstrøm 40’ TV but Sonos Playbar will not respond when i try adjust the volume down.

Any fix on these 5th generation/playbar problems?

D

dlo

Lyricist I

Same issue here. I even tried replugging in my old Apple TV 4th Gen before I sold it and it controlled just the Sonos speaker and not the TV just fine. I have a Sony Bravia TV, wonder if it's the way Apple TV 4K works with certain tvs? did you get this to work? I have the Bravia and the Apple 4K and I can’t get the remote to work.

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macsamurai

Lyricist I

Just hooked up my new 4K Apple TV and I’ve got the same issue. Volume + is fine, but Volume - is ignored. Unable to decrease volume with the new remote. My 5th gen. Apple TV remote will not decrease the volume. Both «+» And «-« will only increase the volume. Apple TV remote works fine with my Sandstrøm 40’ TV but Sonos Playbar will not respond when i try adjust the volume down.

Any fix on these 5th generation/playbar problems?

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User458633

Contributor I

Similar issues here. Volume on my AppleTV 4k remote works sporadically with my playbase. More often than not it doesn't work at all.

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EJAY81

Trending Lyricist I

So I have a Apple TV 4k and looking to get the playbar. Is this still an issue? If so its going to be a deal breaker.

Valentine_13

Lyricist II

Ok, it seems we are abandoned here. Just had to exchange my ATV4 for an ATV4K.

Here is what I was able to configure:

- ATV4K remote controls the ATV4K correctly but SONOS volume goes only UP on both side ( + & - )
- ATV4 remote controls SONOS volume correctly but not the ATV4K

So what? 2 remotes? Seriously?
How the hell is that new remote not working correctly .... ?!

E

EJAY81

Trending Lyricist I

Ok, it seems we are abandoned here. Just had to exchange my ATV4 for an ATV4K.

Here is what I was able to configure:

- ATV4K remote controls the ATV4K correctly but SONOS volume goes only UP on both side ( + & - )
- ATV4 remote controls SONOS volume correctly but not the ATV4K

So what? 2 remotes? Seriously?
How the hell is that new remote not working correctly .... ?!

I have mine working fine.

E

EJAY81

Trending Lyricist I

So I have a Apple TV 4k and looking to get the playbar. Is this still an issue? If so its going to be a deal breaker.

I have mine working with no issues. Remember folks the apple TV take commands via Bluetooth, however the remote is also IR capable. When programing to use the ATV remote with your sonos playbar/base make sure you are actually pointing directly at it or it wont work.

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