Skip to main content
Contributor I
February 1, 2021

Android and Trueplay

I have read the thread on no Android integration for Trueplay, but I would hope spending 1500 on a system there would be a better solution than "borrow an iOS device from a friend"!  Especially after3+ years!!!  First thought, if it is a microphone issue, then standardize your system with 1 mic to calibrate your system with.  Yamaha, Marantz, Denon, Pioneer etc ALL provide a setup mic with their systems.  Microphones among iOS devices also differ, they are different from year to year and model to model.  So that verbage doesn't add up or holdmuch water.   Second, before the android bashing begins, I bet the cost of my system if the table was turned and it only worked on android and not iOS devices, there would be a loud outcry of Apple users, especially if told to go "borrow" an android from a friend.  Not that this will change anything but I got to express my opinion.  I'm the proud owner of a top-of-the-line Sonos system that is"Meh" at best.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Pinned Reply By Xander P

Hi @ihavoc, thanks for reaching out to the Sonos Community.

While it may not be specified on the Arc page that an iOS device is required for Trueplay, you can find here a list of Trueplay compatible devices, and it’s also stated on the main TruePlay page that an iOS device is required - that being said I’ll be happy to pass on your feedback to make it a little more obvious.

Regarding the different models of each iPhone line having different microphones - while this is true, the number of different models of phone running Android operating systems is on a different scale (a quick Google search showed 24,000 different models in 2015), with potentially thousands of different models of microphone installed, and different combinations of microphone, OS, and other hardware components. While we would love to bring Trueplay support to all Sonos systems, accounting for that level of variability in a process which requires precise measurements like Trueplay is unfortunately not feasible.

I do agree though that bringing Trueplay to non-iOS households (like my own) would be a great improvement, and hopefully it’s something that will be possible in the future.

176 replies

Avid Contributor III
December 22, 2023

@buzz the suggestion is for a specific usb microphone so your point about different mics in android devices is irrelevant in that case. Sonos can hand pick the pic from another manufacturer, maybe one they are already partnered with, or manufacturer their own. That “dedicated” mic may well have a much better frequency response than an iOS device mic so the tuning process would be more accurate. It may even be an option iOS owners would be inclined to purchase if the results were more successful.

It’s technically feasible, assuming the mic is the only constraint at play. It’s down to Sonos if they feel their ROI would be met by mic purchases and/or making the Sonos experience more consistent for their customers. I would imagine the latter was their reason for developing Truplay to start with.

I wonder has anyone ever encountered differing tuning results from different iOS devices. 

buzz
Grand Maestro
December 22, 2023

It would be possible to include a calibrated microphone with a SONOS product. Unfortunately, there is a small universe of connector types and phone users would be annoyed if the connector did not match MY phone. Of course, a calibrated microphone could be plugged into a SONOS product that does not include a built-in microphone, but older SONOS products do not include a connector that could be used for a microphone.

Trueplay is an interesting technique because it can characterize the room environment better than a microphone sitting at a fixed point.

With the current Trueplay approach it is unlikely that the user will misplace the phone. For many users this is a big advantage.

Avid Contributor III
December 22, 2023

A static microphone is never going to be equivalent to the current method/technique. If it’s sub-standard to the current method in terms of results it’s not worth it as I doubt many will use it.

It needs to be movable in the same way the phone is. USB-C is the standard on all phones now, even iPhones, so I would guess any future prospect needs to align to that. Or Bluetooth but I can imagine all sorts of curveballs with BT.

I also think including it with the product is wrong as that inflates the price for those who don’t want, or would never use it. I’ve no problem paying for the privilege. Others may have a problem and for those they can use/borrow an iOS device.

January 2, 2024

I have read the thread on no Android integration for Trueplay, but I would hope spending 1500 on a system there would be a better solution than "borrow an iOS device from a friend"!  Especially after3+ years!!!  First thought, if it is a microphone issue, then standardize your system with 1 mic to calibrate your system with.  Yamaha, Marantz, Denon, Pioneer etc ALL provide a setup mic with their systems.  Microphones among iOS devices also differ, they are different from year to year and model to model.  So that verbage doesn't add up or holdmuch water.   Second, before the android bashing begins, I bet the cost of my system if the table was turned and it only worked on android and not iOS devices, there would be a loud outcry of Apple users, especially if told to go "borrow" an android from a friend.  Not that this will change anything but I got to express my opinion.  I'm the proud owner of a top-of-the-line Sonos system that is"Meh" at best.

Strongly agree and applaud you on your honest and fair assessment of the Sonos product.

I included it with other links to opinions that expose the drama and pretentiousness of the product, to some guys that asked me about my system.

I know two of the guys are not as bullish on Sonos anymore after hearing the experience I was listening to.

Now I have to figure out why a One SL doesn't like being connected to the Ethernet.

I doubt any Sonos product will last as long as my legacy audio/video, including my SelectaVision video disc player and Yamaha YPD-6 turntable (from a 1978 purchase).

Senior Virtuoso
January 2, 2024

 

I doubt any Sonos product will last as long as my legacy audio/video, including my SelectaVision video disc player and Yamaha YPD-6 turntable (from a 1978 purchase).

 

Almost certainly true. But is it a fair comparison?
 

The capabilities Sonos offers need a computer to achieve it. How many domestic products with built-in computers do you know that are (a) still functional, (b) still supported by their manufacturer, and (c) still receiving updates? 

Lyricist I
January 10, 2024

Quite honestly, I find it ridiculous that Sonos still hasn’t solved this issue. A USB C microphone could solve this problem once and for all. Especially considering iPhones now use USB C, as well. I would think that this would actually simplify the process for them when a new iPhone releases, too.

That being said, if Sonos refuses to release a dedicated microphone, they could at least support Samsung’s flagships and the Google Pixel line. Those likely account for the majority of their Android user base, anyway.

January 10, 2024

My response to nik9669a, 

I believe it is a very fair comparison and is a "no excuses" metric...does the piece of perform its intended function without interference or restrictions by the manufacturer?

I only need to check my wires, connections and fuses before I enjoy my legacy equipment. 

When this company adds the "drama of a adolescent" into its product line, this so called premium audio equipment with all its technical prowess, that requires one to borrow an iOS device to set up Trueplay, tells me and others I discuss this with, this is planned, and I spent a bunch of money on equipment that I am really only renting from the manufacturer before it goes to a landfill.

The simple fact is the C Suite chose to discriminate against people who purchased Sonos and have Android based phones, regardless of the quality of the phone running Android. 

I wonder how the C Suite can be so blind with Sonos, like the way RIM was with BlackBerry? 

jgatie
January 10, 2024

Good grief, "C suite?"  Discrimination?  Because of a phone choice?  Think about that for a second.  🤣

106rallye
January 10, 2024

Would Sonos requiring only Android users to buy a microphone for set up not also be seen as “discrimination”? If you bring this frame into what is, as I believe, a purely technical discussion, it will never end.

January 10, 2024

It's no secret that Sonos is not happy with Google because of the theft of Sonos' proprietary intellectual property.

But to say that the quality of the microphone in a Samsung phone lacks the technical ability to positively affect Trueplay is the sign of someone in the C Suite that is all butt hurt and wants revenge anyway possible towards Google.

Unless the device can be calibrated prior to testing, there is no technical difference between iOS & Android on a phone and if Sonos can set up Trueplay for iOS, it can be done for Android.

Sonos can have Trueplay work with Android, Sonos chooses not to allow that.

If Sonos requires only Android users to purchase an external mic, citing that Android phones lack a technically qualified mic, without introducing mic calibration on either platform, what word best describes treating one group differently because of ideology?

I believe that Sonos is going to suffer the same fate the BlackBerry phone went through - a management team so wrongly focused it doesn't see the disruption coming its way - and then some other company hands Sonos their butt because that hungry company can't afford to put out a product limited by executive ego, drama and narrow-mindedness.