Skip to main content
Contributor I
July 12, 2018

Airplay 2 issues

I have a playbar, sub, and two Sonos Ones. I updated all today as well as my ipad and iphone apps. In the settings page of the Sonos app it tells me I do not have any compatible Airplay speakers. What am I missing. The Sonos system is not showing up as available on any device.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

21 replies

Enthusiast I
July 12, 2018
The playbar is the main component of that setup and is what would need to be compatible with airplay 2 (which it is not), it would only work if the One's were not part of a 5.1 system and you then grouped them with the playbar or if you have speakers elsewhere that you could group to bring in airplay support.
Translate
Lyricist I
July 12, 2018
I am in the same boat. that is so misleading by Sonos. I invested over $2000 on a Playbar, 2 Sonos Ones and 1 Sub just a couple months ago, i was told that Airplay is coming, i waited patiently and now i can't use it. I regret leaving Bose. Good luck calling Sonos Customer support been on hold for 15 min, they never tell you how long your wait is. already hating the Sonos experience. it was sold to me as a best in class, obviously it is not.
Translate
Enthusiast I
July 13, 2018
It's been stated very clearly by Sonos that non-compatible devices need to be grouped in order to bring airplay support. When in a HT setup the One's are bonded with the playbar and that is the driving force (of which airplay is not supported). Some have misunderstood what grouping refers to, which is where the confusion is coming from.
Translate
Trending Lyricist I
July 13, 2018
I have a playbar, sub, and two Sonos Ones. I updated all today as well as my ipad and iphone apps. In the settings page of the Sonos app it tells me I do not have any compatible Airplay speakers. What am I missing. The Sonos system is not showing up as available on any device.

If you have a mac, you can run https://sonoair.mihosoft.eu. it allows all Sonos speakers to be used with Airplay 1.
Translate
Lyricist II
July 14, 2018
I am just finding out this AirPlay 2 issue with my 2 Sonos Ones and Playbar! So effectively to have AirPlay 2 working does this mean I lose surround sound capabilities when watching movies??
Translate
Trending Lyricist I
July 14, 2018
I am just finding out this AirPlay 2 issue with my 2 Sonos Ones and Playbar! So effectively to have AirPlay 2 working does this mean I lose surround sound capabilities when watching movies??

Yes. That's how the sonos sandwich lands butter side down on the floor. But if you use Sonoair, you should be able to make use of Airplay 1 and surround sound.
Translate
Lyricist II
July 15, 2018
Well... after the VERY long wait and hype around AP2 coming to Sonos that’s majorly disappointing 😞
I find this bizarre as when playing Apple Music and Spotify directly through the Sonos app I have completely flawless balanced music on the surrounds and playbar using them on the ‘full’ setting, which proves it can be done; yet when playing/sending a song from my iPhone or iPad which controls my Apple TV 4K (which is plugged directly into my playbar) sound is completely messed!? Possibly I need to look at the audio output settings on Apple TV, to change to stereo when listening to music?
I’d even be happy if there were a setting that for the purposes of AP2 cut off the playbar and simply found the Sonos Ones when wanting to listen to music. The thought of having to unbond my surrounds, and retune them, set up via HomeKit and find the sonos ones in the sonos app is crazy! THEN have to reconfigure each time I want to watch a movie!!! :8 Come in Sonos/Apple get it sorted PLEASE! Despite paying over a £1,000 a few months ago on my Sonos set up, I am seriously considering buying a pair of home pods!!! Perhaps that was Apples plan all along!?
Translate
July 15, 2018
Airplay 2 is a free upgrade on Sonos, which they have implemented on the speakers and use cases that the hardware allows. Grouping makes some uses possible with older speakers. That is the simple story here. But there will always be those who prefer their conspiracy. theories. I leave you to them.
Translate
Lyricist II
July 15, 2018
Not really a conspiracy theory John B! Ha! Just a frustrated customer who invests heavily in both companies who feels let down by all the hype surrounding AP2 to find its made no difference to my very expensive set up!
Translate
Lyricist I
November 8, 2018
I could not agree more with those that are very frustrated by the lack of Apple AirPlay 2 not working with speakers bought within the past couple of years and they still sell them!!!! I was at Costco this past weekend with my parents and bought the Soundbar (and had previously bought two Play:1 speakers with them) but returned them (ALL) because it did not work with Apple AirPlay 2. Sonos is going to lose sales to other companies if they don't get this straightened out soon!!! I have the Playbar myself and am an advocate for Sonos but this is very troublesome! The Playbar is a better piece of equipment than the Beam and for it not to work with Apple AirPlay 2 is not good! Fortunately I've circumvented this by connecting my Playbar directly to my Apple TV.
Translate