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jdgray
Contributor I
July 12, 2018

Airplay 2 issues

I have a playbar, sub, and two Sonos Ones. I updated all today as well as my ipad and iphone apps. In the settings page of the Sonos app it tells me I do not have any compatible Airplay speakers. What am I missing. The Sonos system is not showing up as available on any device.
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    jgatie
    jgatie
    November 8, 2018
    Don't you think if they could "get this straightened out" they would have? The fact is, the older units lack the hardware needed for Airplay and there is no way to retrofit.
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    vazandrew
    Enthusiast I
    November 8, 2018
    This isn’t something Sonos has control over. The playbar was introduced long before airplay 2 and it simply doesn’t have the hardware required to support the protocol. The beam isn’t meant to compete with the playbar, while the playbase also supports airplay 2 just fine.
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    CitizenB1
    Trending Lyricist I
    December 24, 2018
    V e r y helpful to know. I too have been having airplay 2 issues with the beam and sonos ones when accessing music services for their recommended user playlists that are not accessible via the sonos controller. There has got to be a best practice to access this content.
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    CitizenB1
    Trending Lyricist I
    December 24, 2018
    (I would like to think there is a work around. Are you suggesting the problem of intermittent connections and dropping goes away if you remove surround sound?
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    vazandrew
    Enthusiast I
    December 24, 2018
    This thread was in regards to airplay on the Playbar specifically, which doesn’t support airplay.

    If you are having issues with the connection that will be a betwork issue.
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    CitizenB1
    Trending Lyricist I
    December 24, 2018
    We have ruled out the network as the problem. The problem is Airplay 2. The question is how to fix it, if at all while Apple attempts to fix the problem themselves.
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    CitizenB1
    Trending Lyricist I
    December 24, 2018
    For the record, Sonos technical have been fantastic. Relying on during the holiday season by phone may be a challenge. I was able to get immediate assistance via twitter and later an appointment to resolve my installation. Try it. You won't be sorry you did.
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    vazandrew
    Enthusiast I
    December 24, 2018
    Have the exact setup and it’s working flawlessly with airplay. It would be something within your setup.
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    Longrange51
    Lyricist I
    January 28, 2019
    I have a Sonos One and an iPad Air running the current IOS. Airplay on my iPad won’t find the Sonos. Nor does my iPnone 8. So, is there compatibility or not? I think not.
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    vazandrew
    Enthusiast I
    January 28, 2019
    Issues with discovery come back to a network issue, which you will need to troubleshoot.
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