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The platinum one.
Contributor I
September 1, 2017
Answered

5.1 not supported anymore after last update to 7.4

Hi sonos.
Ever since the last update to 7.4, Dolby 5.1 isn't supported. Works fine in stereo, but Netflix programs often default to 5.1, which means I have to power cycle my Sony android tv to stop the whole system being locked into silence.

I've ran a diagnostic, 7791026.
Is there a new update out yet or can you send the beta update please?
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    September 1, 2017
    We're working on the issue, and the main thread for this is here. So if anyone has trouble with this, please post in the main thread, not here.

    I've gone ahead and flagged your account for a beta update which should fix this issue. Go ahead and check for updates, you should be all set after the PLAYBAR gets to version 7.4.1 (the other players won't update).
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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    1 reply

    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    September 1, 2017
    We're working on the issue, and the main thread for this is here. So if anyone has trouble with this, please post in the main thread, not here.

    I've gone ahead and flagged your account for a beta update which should fix this issue. Go ahead and check for updates, you should be all set after the PLAYBAR gets to version 7.4.1 (the other players won't update).
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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