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I have a 3 year old Ray which has been flawless until now. It’s started making a buzzing noise when a high pitch sound is played. We play a game where wolves howl and every time they do, it happens. Sounds like vibration. 
Is there anything I can do to remedy it, without having to send it off? 

It hasn’t been dropped/knocked. It’s been properly looked after. The issues happens when the volume is high or low but only when that certain high pitch ‘howl’ is played. 
 

Thanks in advance 

Something may have worked loose and is rattling/buzzing at a certain frequency. Is the Ray freestanding or wall mounted? If freestanding, try putting it on a soft surface to see if it still happens. Or try generating a diagnostic report and contacting Sonos support. 

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