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Trending Lyricist I
August 23, 2022

14.14 is out, did it fix Arc+Sub for you?

Just updated to 14.14. The issue with Arc+Sub is not fixed. Anyone with better luck?

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84 replies

Renowned Enthusiast I
August 25, 2022

I updated to 14,14 and I can now use the sub slider to increase or decrease the sub level. I could not do this with 14.12 so SOMETHING appears to have changed. Having said that, the sub doesn't go as high as it used to (although I can never have it too high in my room or it swamps everything).

 

It seems that, as with the recent sub/surrounds dropping out issue, not all systems get affected the same way. 

Renowned Enthusiast I
August 25, 2022

I updated to 14,14 and I can now use the sub slider to increase or decrease the sub level. I could not do this with 14.12 so SOMETHING appears to have changed. Having said that, the sub doesn't go as high as it used to (although I can never have it too high in my room or it swamps everything).

 

It seems that, as with the recent sub/surrounds dropping out issue, not all systems get affected the same way. 

That’s with Trueplay ON, btw, both before and after 14.14

Trending Lyricist I
August 25, 2022

They haven't changed anything , instead of the bass that we all paid for we got a neutered purring like a near dead cat piece of nice looking furniture... Thanks for nothing Sonos 

Contributor I
August 26, 2022

Ok guys you have to turn trueplay off. My entire system is back to life after turning tureplay off!

Trending Lyricist I
August 26, 2022

I updated to 14,14 and I can now use the sub slider to increase or decrease the sub level. I could not do this with 14.12 so SOMETHING appears to have changed. Having said that, the sub doesn't go as high as it used to (although I can never have it too high in my room or it swamps everything).

 

It seems that, as with the recent sub/surrounds dropping out issue, not all systems get affected the same way. 

That’s with Trueplay ON, btw, both before and after 14.14

That wasn’t an issue for the majority, nor was it the impact to why sub has diminished.

You either have excellent sub quality still, or you don’t.

Trending Lyricist I
August 26, 2022

Ok guys you have to turn trueplay off. My entire system is back to life after turning tureplay off!

Sonos already told us to shut off TruePlay, as a band-aid till they fix the issue.

Trending Lyricist I
August 26, 2022

Sonos - let’s all just quietly walk back from these “enhancements” and enjoy 14.10 the way we like it. We won’t even acknowledge this massive screw up ever again. We promise. 😃 

I’d really like if they revert us to 14.10, but I want all the changes they brought - minus the Sub problems people are experiencing. So I think a reversion is a great band-aid, but these channel isolations on the recent update are amazing..

popeofhell
Avid Contributor I
August 26, 2022

These last 2 updates have been a mess. Besides the sub and trueplay issues, the overall volume is the worst for me. I know they say only the volume curve was changed but I don't buy it. I never used to be able to go near 90 - 100 now I max out and it still isn't as loud as it was with 14.10. Especially with atmos content. 

Trending Lyricist I
August 26, 2022

I'm with many others on these forums, 14.12 has ruined my once great system, Arc, sub gen 3, one sl's, the once open soundstage has been replaced by an overbearing centre vocus mess that is really harsh to listen to, even with turning trueplay off the difference in the arcs sound signature is horrible, the arc sound completely detached from the rest of the system where once it sounded well balanced, I honestly feel it's equivalent of me buying a car and the dealer has come to my home in the dead of the night and changed out the engine without permission, when you go to a shop and listen to an audio product you buy into the sound you hear, I'm scratching my head as to why Sonos things it's their right to change what I've paid for after sale, if some people bought the product blind and complained after then surely that's on them ? And if Sonos really wanted to tinker around to appease these people surely they should of placed these changes in the already existing voice enhancement button or create a second on alongside that one, I really hope they completely roll this back to 14.10 and give us thesystem we paid for. 

Lyricist III
August 27, 2022

vocals and center seem more pronounced but no low frequency from sub that isn’t up to +8 and it sounds flat and awful.