It’s pretty disappointing that Sonos has put out another update, yet the problem with the sub is still there. I have done everything I can, including removing the sub out of my network, re-installing, changing settings, turning off trueplay etc. still the Sub is mediocre now at best. We spent quite a bit of money for this type of return on our investment? SONOS, you’re really letting us down. I do read some reviews where some people don't have an issue, But I suspect this may be what Peter Pee was referring to. as its affecting some but not others.
We are getting to the point where, if things don't get fixed in a hurry, we will ditch Sonos all together and go back to a tried and true dedicated system. My wife and I enjoy our cinema time at home, especially since the whole pandemic thing took place, we watch a lot of movies at home. We downsized our home in 2019 and decided to downsize our HT system as well (came from Marantz, SVS 7.2 Home theater system). We had towers, center channels, height speakers and surrounds and two giant SVS subs that thumped the entire home, and when watching movies, we never had issues with voice clarity or subwoofers not rumbling. In came Sonos and we were delighted. However, we did have to give up a bit of vocal clarity, but it was fine. We were exited to hear Sonos had come up with an update to fix that, but then...Bam, sub issues galore.
Here’s what we want sonos. Give us the thump back. Give us access to set center channel levels at our discretion, not yours, and before you push updates, please make sure it doesn't affect other areas that are so imperative to the Sonos set up we all have. The sub is such a vital part of our set ups.
In all, If it becomes apparent that Sonos doesn't really want to fix the Sub issue, we will jump ship. and I’, assuming other will too. Fix it, or we’re gone..