When will I be able to connect two Sonos Ace to one Sonos Arc?

Adding my name to the group of folks that request this feature.  I just received my two Ace units today for this exact purpose.  I don't really want to send them back...so if we can get a commitment from Sonos for this feature release in the near future, I’ll keep them for at least when my wife goes to sleep. I can avoid disturbing her.  My need for the two is when my nephews stay over and we pull an all-nighter on movies or COD, without disturbing the sleepers.  This is a NEEDED feature.

Adding another request for this feature -- assuming Sonos is reading our reply’s and keeping a list.  I bought our 2 pack when they were first offered but did not get around to setting them up until well after the 30 day return so were stuck with a useless product.  Maybe they will build the capability into the next generation of ARC -- the ULTRA ULTRA ARC….  Don’t know who led their original user research but they should be fired for this HUGE miss.

​@Vetsch, we all appreciate your reply to the OP.  I wanted to bring you back into the fold and ask if this has been discussed yet with the “relevant teams”?  I know this thread was only started 26 days ago, but I’m sure we’d all appreciate an update even if a minor one.

Thanks,

Loyal Sonos Customer.

Hi ​@TheRandy 

I am ​@Corry P, not ​@Vetsch 

Honestly, it was brought up internally before launch and I don’t think anyone at Sonos has forgotten about it. There will be no updates - they just don’t happen. Either the feature will become available one day, without much warning, or it will not. As mentioned in my second post here, it may not be as easy an engineering lift as it may seem at first glance.

I can group my one and playbar and roam and get TV sound everywhere- don’t understand why ace can’t be added as well- this would solve the issue as just choose the aces and lower the playbar volume…?

This is beyond disappointing. Apple supports two pairs of headphones on their Apple TVs, and Ace misses to consider one of the most common use cases in a family household, which might have already multiple Sonos speakers: two people sharing a movie with their own headphones, to not disturb the rest of the family.

Do a quick search on Amazon: all Bluetooth audio transmitters support TWO connections, for this same reason.

Please allow grouping compatible sound bars, and then connecting a pair of headphones to each, if there are computing limits in terms of sound quality.

Sonos selling these headphones in bundles, creates the perception that this use case is supported on this system.

I love your speakers, but all the app issues plus now this, really you’re taking a hit on customer trust.

This was my thought and understanding on how these would work as well.  I didn’t buy Sonos headphone to leave the house.  I bought them as an add on for my home theater.  I don’t need Bluetooth on them, I need them to be on my WiFi like the rest of my Sonos system, and I need them to be in the app as a speaker like the rest.  Not sure how they missed this and assumed we wanted a home theater company to make headphone to travel and leave the home with.

I travel for work, and most if not all travelers are either wearing Bose or AirPods.  I have yet to see a pair of Ace’s in the wild.

I see, my mistake ​@Corry P & ​@Vetsch.  Corry, I missed the second post.  Hope everyone had a wonderful holiday week.  Looking forward to not getting updates from Sonos 👍

I’ll be returning my aces this week and moving to two pairs of AirPod Max’s that allow this feature.

Frankly it's a bit of a shambles of a product.

An overpriced, underperforming set of headphones that one person can listen to the TV on, or use as any other regular set of headphones...

SONOS has always been (/was) about integrated, flexible, stable, easy to use and quality wireless components.

Had they developed the headphones that fit with what people look to their brand for… ultimately a set that works just like one of their. speakers which can be grouped or ungrouped like any other Sonos speaker, people would be buyig these in droves to avoid needing Connects / Ports paired with bluetooth or radio transmitters. A real shame. It would be interesting if Sonos actually are going off market research, if it would appear that they might wish to reconsider how they are conducting their research and start to think about what ‘SONOS’ as a brand stands for….

I'm told in my ear that the CEO has changed...take the opportunity to change your product team...