Contributor I

Answered

When will I be able to connect two Sonos Ace to one Sonos Arc?

35 replies
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I build a home cinema, used my exsisting Sonos setup, bought an Arc og two Aces.

Me and my wife where ready to watch movies together after the kids went to sleep. Now I learned that you cannot connect two Aces to one Arc. What a disappointment...thats the one and only reason I bought and Arc and two Aces…

When will this be possible?

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Corry PAnswer

Sonos Staff

Hi @Vetsch

Welcome to the Sonos Community!

Sorry to hear of your disappointment. We’ve conducted user research and learned the most common use case for wearing headphones with a home theatre system is for viewing content alone, so you don’t disturb others in your household. We’ll continue to learn how customers are using Sonos Ace and explore additional features over time. I can’t give you a time frame.

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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V

VetschAuthor

Contributor I

I am using a workaround now whilst watching any streaming service, like netflix, disney+ or so. Wife connects the Ace to her phone and streams the same movie while we watch it the projector. Not optimal, but works as a temporary solution until Sonos get it fixed.

C

chx

Enthusiast I

I am using a workaround now whilst watching any streaming service, like netflix, disney+ or so. Wife connects the Ace to her phone and streams the same movie while we watch it the projector. Not optimal, but works as a temporary solution until Sonos get it fixed.

Do you hear or copy that Sonos … users have to tweak around to be able to use the aces … this ace headphone is becomming a haedache

P

ProfessorFrag

Enthusiast II

I was surprised too that using two Sonos Ace isn’t supported after I got the email advertising “sharing” an experience using two pairs of Ace. I almost ordered the two-pair bundle before I learned better from Reddit.

If it helps anybody, my wife and I currently use the “two headphones” functions with our AirPods and Apple TV. Works with all generations of AirPods and a lot of Beats headphones too.

G

Gravox

Lyricist I

I would like to also add my support for this feature.

When I purchased my first Ace I also thought this would be possible.

The second this feature is added I will buy a second Ace.

C

chx

Enthusiast I

Same for me !

Was the idea when bought a pair of aces in the beggining (advertised like buy a pair and enjoy together) … had to ask for refund and mailed one back

R

RM2024

Contributor I

The same here. What a tremendous disappointment. Just bought two Aces to use with Arc….couple watching together after other household gone yo bed.

Is it possible to get a refund? Both unboxed together….two days old!

C

chx

Enthusiast I

The same here. What a tremendous disappointment. Just bought two Aces to use with Arc….couple watching together after other household gone yo bed.

Is it possible to get a refund? Both unboxed together….two days old!

yes I contacted support and could resend one of them and get a refund !

C

Ckris34

Lyricist I

Hello.

Same here. I'm Waiting this feature..

H

Hepowmongo

Lyricist I

I’m so frustrated to discover that I can’t connect two ace headphones at the same time I purchased these a month ago in hopes my wife and I could watch TV and movies together when the kids go to bed only to find out this disappointing news after I’ve already purchased them Thankfully, I’m still within the 30 day return window and will be returning both sets and will find another solution that allows two sets to play simultaneously.

F

Fluffyben

Lyricist I

Need this badly.

Bose QC35 IIs can pair 2 headphones to listen to same bluetooth source.

We use it on airlines when traveling together.

We need this on Ace, for both bluetooth and when pairing with Arc soundbars. Heck, do it only for Arc Ultras and i will buy a 2nd ace and an Arc Ultra.

Your competition is doing it, and you are missing a key feature.

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