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sonos ace with Beam on swap TV mode, volume is really low at 60% and and even beyond

  • September 8, 2025
  • 1 reply
  • 93 views
M

hi all,

i bought my Sonos ace a couple of weeks ago, and update with the new firmware.

when i used it with my phone or laptop via bluetooth the sound is realy pretty good, but unfortunately via swap tv is realy "meh " ... even with true cinema enabled ... volume is too low at 60% ( wich is the base volume setting when you swap to the tv ) and i need to turn up the volume at 90% to ear something "acceptable" to my ears .. and no, i'm not deaf.

i tried to reset my Ace twice and update also all my speakers system to the last firmware version ( beam gen1, sub gen3, 2x one SL ) and also my ace with the latest fiirmware but nothing changed. 😞

 

what should i do? 

Best answer by Airgetlam

I’d probably call Sonos Support to discuss it. You’ve already done the things I’d normally try. 

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1 reply

Airgetlam
  • Airgetlam
  • Answer
  • September 9, 2025

I’d probably call Sonos Support to discuss it. You’ve already done the things I’d normally try. 

Bruce
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