Sonos Ace volume control

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I noticed that sometimes the content key changes the volume by 1 and other times it changes the volume by 4. Why does it do this?

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Corry PAnswer

Sonos Staff

Hi @warbuff24

Sorry to hear of this issue you are having with your Ace headphones changing volume by different amounts when you use their button control.

I would likely put this down to the device they are connecting to, and perhaps the connection method - it is entirely possible that you will see different volume jumps when connected via Bluetooth, for example, as compared with a cable connection.

If this does not fit what you see, you may want to get in touch with our technical support department to find out more.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

buzz

Grand Maestro

Which controller are you using?

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warbuff24Author

Avid Contributor I

What do you mean what device am I connected to? I use an iPhone, Mac and an iPad.

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Corry PAnswer

Sonos Staff

Hi @warbuff24

Sorry to hear of this issue you are having with your Ace headphones changing volume by different amounts when you use their button control.

I would likely put this down to the device they are connecting to, and perhaps the connection method - it is entirely possible that you will see different volume jumps when connected via Bluetooth, for example, as compared with a cable connection.

If this does not fit what you see, you may want to get in touch with our technical support department to find out more.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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