Sonos Ace Release Notes

Are there any updates? I use my headphones very rarely and just did again today for the first time in maybe 3 or more months. I search for updates, but it stays on “searching for updates” forever and not finding anything (I guess).

Which is the latest firmware and is there another way of getting it than searching in the  Sonos app?

Lol no. They can’t even give us release notes, let alone another firmware OTA method.

Been a month, 750 views, and still no changes. Incredible.

Let us try a new approach.

Disappointed but not surprised with the Sonos Ace launch. While the hardware looks premium, it’s frustrating that Sonos still refuses to provide proper firmware release notes or software update changelogs—even with a flagship product like the Sonos Ace headphones. For years, the Sonos app has lacked transparency, and now they’re applying the same closed approach to the Sonos Ace over-ear headphones. If you’re trying to understand what’s actually improved or changed in a Sonos firmware update, good luck. No detailed version history, no audio tuning logs, no bug fix details. It’s a shame for users who care about performance and reliability.

If you’re searching for Sonos Ace review, Sonos Ace problems, Sonos Ace firmware, or Sonos Ace complaints, this thread is for you. We need Sonos to respect its community and treat power users seriously, especially when asking $450+ for premium headphones.

#SonosAce #Sonos #SonosHeadphones #SonosAceHeadphones #SonosFirmware #SonosUpdate #SonosReleaseNotes #SonosAceReview #SonosAceProblems #SonosAceBugs #OverEarHeadphones #WirelessHeadphones #NoiseCancellingHeadphones #SonosTransparency #SonosFeedback #SonosCommunity #AceHeadphones

Once again, this is a users community, for users to help other users.  Sonos does moderation, and sometimes the mods comment, but that is not their primary function.

So be it, but where can we find the information we ask for?

Hi ​@Nate3D et al

The Release notes - Sonos system updates support page contains the release notes for both Sonos speakers/players firmware and Sonos Ace Headphones firmware, as highlighted below:

We have passed on feedback that the pages do not contain enough information, and we will do so again in our next staff meeting.

Please all note that updating Ace is a separate process from updating the system or the app and must be done independently in the app, while Ace is connected to the controller with Bluetooth, from the Ace settings page.

I hope this helps.

The natives are getting restless.…

I agree release notes or information updates would be helpful. Although If I was Sonos, I might be  leery of over promising only to be seen as under delivering.

>The natives are getting restless.…

The fact that I had to ring the SEO dinner bell to get ANY traction on this should highlight the core issue here. Tom Conrad had committed to more transparency with his customers to address the issues we had with Patrick. Tom has yet to deliver on this transparency in some very basic ways. I.e. product release notes. It’s insane to me as a product engineer that in 2025 there is a $400+ product that simply doesn’t provide release notes of any form. It wouldn’t be as annoying of an issue if Tom hadn’t explicitly committed to transparency then failed to deliver on same.

​@GC3 you say you’re leery of them over-promising and seen as under-delivering - do you not see that’s exactly the situation we find ourselves in with this issue? They’ve already missed the mark and as a result we are pissed already as customers. It’s not that hard to see, or at least it really shouldn’t be this difficult.

​@Corry P yeah those are still the app release notes - where can I find the firmware release notes that correspond to the firmware version displayed in the app for the Ace firmware? 

Hi ​@Nate3D 

Inside the red box in the screenshot I posted.