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Sonos Ace and Alexa

K
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Sorry if this has been asked/answered/discussed, but why on earth do that not allow the Ace to be used with Alexa.  To me it is a no brainer.

There are so many examples of why this is a needed interface.  The Ace is a great noise cancelling headphone, but what if I have a timer going on my Alexa for my lunch to be ready, and I’m listening to music while I’m working with my Ace headphones on with noise cancelling going, now I can’t hear my timer go off.  This is a simplistic example of use case, yes, but nonetheless, this is one thing I think at this point Sonos has really missed the mark on with the Ace.

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4 replies

UKMedia
  • UKMedia
  • 5116 replies
  • January 26, 2025

There is some voice control:

Voice control

If your Sonos Ace is connected to a Bluetooth device that has a built-in voice assistant, you can activate it using the Noise Control/Voice Assistant button, located on the right ear cup.
Ask to play specific playlists, albums, podcasts, and more from a variety of apps.

Remember: Sometimes Red Wine helps :)
K
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  • Kona21224
  • Author
  • Contributor I
  • 9 replies
  • January 26, 2025
UKMedia wrote:

There is some voice control:

Voice control

If your Sonos Ace is connected to a Bluetooth device that has a built-in voice assistant, you can activate it using the Noise Control/Voice Assistant button, located on the right ear cup.
Ask to play specific playlists, albums, podcasts, and more from a variety of apps.

I know it will use Siri from my phone (but to be honest I’m not a huge Siri fan and most of the rest of my home is connected with Alexa, including all of my other Sono’s devices).  So I would like to use Alexa with my Ace headphones.

106rallye
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  • 106rallye
  • 6088 replies
  • January 26, 2025

Would this not work with the Alexa app on your phone https://www.sony-asia.com/electronics/support/articles/00225624

K
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  • Kona21224
  • Author
  • Contributor I
  • 9 replies
  • January 26, 2025
106rallye wrote:

Would this not work with the Alexa app on your phone https://www.sony-asia.com/electronics/support/articles/00225624

Tried, and Alexa does not see my Ace headphones (directions you posted are for Sony headphones) even though they are connected to my phone via bluetooth.  I tried all the “hints” it gave such as powering on/off, setting my headphones to be ‘found’ via bluetooth, nothing worked.  I think the problem is that Sonos does not include the Ace headphones as part of the Sonos ecosystem.  Not sure why Sonos doesn't include the Ace as part of the Sonos ecosystem.  If it is a hardware reason then I’m shocked that Sono’s didn’t think ahead on that (or it is a plot for all of us to have to buy version 2 when it comes out someday).  If it is a software issue then this should be a HUGE priority for the software/application team to resolve.

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