The update killed my system. Everything I loved and recommended to my friends is gone. Years and years ago (2001 I was introduced to Sonos through our supplier of Pioneer) I spent nights burning all my CD’s and imagine digitally copying my old tapes… yes some of us not all will remember that process. I love my S1 system at home, I have an S2 system also but haven’t used it since the update, I like not paying for my music I like, my thoughts are with the update if Sonos want this system to be a pay to play system. Why don’t they cover the cost, Sonos would have know in advance what worked and what didn’t, in my business I’m responsible for my actions. The buck stops with me. Who in Sonos is willing to answer me. I’ve been a dedicated Sonos supporter for 20 plus years. I Have sold Sonos systems and helped others in the set up because I believe in this product. You’re pushing Ace and I’d say it’s fantastic but… why would I buy it knowing my S2 system is a quarter of what its fictionality should be. I feel let down. And I’d like recourse even If it’s just acceptance of my statement
I would have loved to have purchased Ace headphones
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