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Every time I go to use TV swap with my Sonos Ace headphones I have to do reboot my Sonos soundbar to get it to work.
A couple days later I will go to watch a film and can’t connect again. 
There is an 8 step tutorial that I found on here that I know from heart that goes something like this

  1. Unplug soundbar
  2. Turn of Ace
  3. Turn off Bluetooth 
  4. Close Sonos app
  5. Plug soundbar back in
  6. After sounbar has booted, open app
  7. Turn Bluetooth back on
  8. Turn on Ace

It works every time but a couple of days later you’re doing the whole thing again, I never power off any of my soundbars and they can’t all be broken (I have 4 around the house)

It just makes me think my whole system was a waste of money. 
Is anyone else experiencing this problem or has anyone heard of a more reliable system on the market where you can also connect headphones with Dolby Atmos please let me know
 

Thanks

There is a new software release featuring enhancements for Ace. Have you installed that yet? 


Try the latest updates (it may take a week to get them) and if it still happens submit a diagnostic and call Sonos support. 


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