Headliner I

Ace Software update 2.9.4.xxx

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Sonos pushed this out to the headphones today but without release notes. Anybody tell a difference?

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Lyricist III

Hi! I was searching for the release notes also, no luck at all. I just pushed the update in my Ace and the first thing I noticed was that the famous crackle in the right ear is gone. I did not test it long enough but I will double check it tomorrow. Other then that, no idea if something has changed haha.

Get Infeqted.

GC3Author

Headliner I

Seems a little louder as well but that's an entirely subjective reaction

Prodigy I

No noticeable difference for me. I didn’t suffer from the right ear static issue so can’t comment on whether that issue has been fixed or not.

Wear detection originally was flakey for me but has been working well since the last couple of updates.

Thought the volume was noticeably lower when connected via 3.5mm cable, yet to check if that changed with this update.

Really liking the Ace headphones!

Ross.

Lyricist II

No noticeable difference for me. I didn’t suffer from the right ear static issue so can’t comment on whether that issue has been fixed or not.

Wear detection originally was flakey for me but has been working well since the last couple of updates.

Thought the volume was noticeably lower when connected via 3.5mm cable, yet to check if that changed with this update.

Really liking the Ace headphones!

Ross.

Volume is still very low with a wired connection after this update. Hopefully, the next update will fix it.

Prodigy I

No noticeable difference for me. I didn’t suffer from the right ear static issue so can’t comment on whether that issue has been fixed or not.

Wear detection originally was flakey for me but has been working well since the last couple of updates.

Thought the volume was noticeably lower when connected via 3.5mm cable, yet to check if that changed with this update.

Really liking the Ace headphones!

Ross.

Volume is still very low with a wired connection after this update. Hopefully, the next update will fix it.

@Chrisc46 . I agree that the wired volume is still too low and hope it gets sorted soon.
I also think that a decent EQ would be a good feature for the ACE headphones moving forward.
Ross.

Prodigy I

Others are reporting that the static/buzzing issue has been fixed with this update. If this is indeed true then well done Sonos on fixing this issue in a timely manner.
Ross.

Lyricist III

Goodmorning all,

This is my follow up post after testing if my 2 known issues were fixed in the last firmware update.

The issues were: 1, right ear crackle while using ANC or Aware mode. Long story short, it’s gone! 2, no sound when using the Ace with my iMac on a wired connection with the supplied Mini-Jack → USB-C cable. Also fixed! I also did a test with a 6,3mm Jack adapter to use the Ace as a reference headphone connected to my external audio interface (home studio). This also works.

I’m happy! Thank you so much for fixing these issues Sonos. I can finally fully use my Ace for all my needs without getting crossed-eye crazy from the right ear crackle.

Get Infeqted.

Lyricist III

No noticeable difference for me. I didn’t suffer from the right ear static issue so can’t comment on whether that issue has been fixed or not.

Wear detection originally was flakey for me but has been working well since the last couple of updates.

Thought the volume was noticeably lower when connected via 3.5mm cable, yet to check if that changed with this update.

Really liking the Ace headphones!

Ross.

Volume is still very low with a wired connection after this update. Hopefully, the next update will fix it.

@Chrisc46 . I agree that the wired volume is still too low and hope it gets sorted soon.
I also think that a decent EQ would be a good feature for the ACE headphones moving forward.
Ross.

I fully agree with @rosswells127. It’s important for a lot of costumers to have complete control over their listening experience, shouldn't be that difficult to implement an EQ with at least a few more faders to tweek some frequencies right? For me the Ace sounds great out of the box and I am used to a honest frequency spectrum. I’m only boosting the bass a bit when I'm vibing, other than that I listen to it without EQ tweeks.

Get Infeqted.

I personally think the Ace is ‘first class’. It’s Apt-X HD Bluetooth audio and ALAC lossless wired audio is excellent, as is the ANC noise cancelling and aware modes, but my personal favourite features are the TV Audio Swap with the Sonos Arc soundbar and spatial head-tracking - I’m finding these are awesome to use with all TV audio sources. I’ve not encountered charging, or any other, issues and the Ace is certainly loud enough (cabled, or otherwise) for my old ears, I’m happy with the overall Ace sound too, using just a flat (out the box) EQ setting.

Prodigy I

I personally think the Ace is ‘first class’. It’s Apt-X HD Bluetooth audio and ALAC lossless wired audio is excellent, as is the ANC noise cancelling and aware modes, but my personal favourite features are the TV Audio Swap with the Sonos Arc soundbar and spatial head-tracking - I’m finding these are awesome to use with all TV audio sources. I’ve not encountered charging, or any other, issues and the Ace is certainly loud enough (cabled, or otherwise) for my old ears, I’m happy with the overall Ace sound too, using just a flat (out the box) EQ setting.

@Ken_Griffiths

Totally agree re Bluetooth audio quality and the range is also impressive! I only have Beam and Ray at present so looking forward to those soundbars supporting TV Audio Swap with a future update.

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