Headliner I

Ace Software update 2.9.4.xxx

29 replies
21796 views

Sonos pushed this out to the headphones today but without release notes. Anybody tell a difference?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

Lyricist I

IV only hade my ace a few days but it did two updates the same day, I now have what seems to be a wind noise while in noise cancelling or transparency, anyone else had this? So fucking annoying

Lyricist I

The Ace have Amazing sound when connected to sound bar The volume is low and the eq needs an update

was hoping todays update would address this

Lyricist III

IV only hade my ace a few days but it did two updates the same day, I now have what seems to be a wind noise while in noise cancelling or transparency, anyone else had this? So fucking annoying

I did not hear anyone compare the known (solved?) noise with wind before. Question, is it only on the right side and does it sound a bit like having a mobile phone too close to speakers? Example, a static tu tudu tu tudu tu noise? If so, are you currently on firmware version 2.9.4.-ce71a082d? If yes, that one fixed my “noise/crackle” and so far i’ve only heard positive fixes as feedback. I really hope you don’t have an unique situation going on.

Get Infeqted.

Lyricist III

The Ace have Amazing sound when connected to sound bar The volume is low and the eq needs an update

was hoping todays update would address this

I fully agree with you!
I’m curious, do you have to crank up the volume to 100% in the cases you say the volume is low? I don’t have this experience and I would love some insight. I’ve heard the complaint before, I hope it will be fixed in a future update for the people experiencing this issue.

Regarding the EQ, i’m not going to use it, but i really do hope they’ll add a few faders so people can personalize their sound a bit. It’s so important for headphones to create a bond with its user. A small tweak in frequency can really make a difference for some people because not all peoples hearing is the same. Example, due to loss of hearing. Different kind of events can result in losing different kind of frequencies and those users most likely would love a boost in frequency they’ve lost.

Get Infeqted.

Lyricist I

IV only hade my ace a few days but it did two updates the same day, I now have what seems to be a wind noise while in noise cancelling or transparency, anyone else had this? So fucking annoying

I did not hear anyone compare the known (solved?) noise with wind before. Question, is it only on the right side and does it sound a bit like having a mobile phone too close to speakers? Example, a static tu tudu tu tudu tu noise? If so, are you currently on firmware version 2.9.4.-ce71a082d? If yes, that one fixed my “noise/crackle” and so far i’ve only heard positive fixes as feedback. I really hope you don’t have an unique situation going on.

Hi,

Yes in on the latest version of the update. It's definitely not a cackle I have, but after reading that the update fixed alot of this I am abit confused, can't get hold of anyone from Sonos either. Shame coz I can't use them if it's not fixed

Lyricist I

The Ace have Amazing sound when connected to sound bar The volume is low and the eq needs an update

was hoping todays update would address this

I fully agree with you!
I’m curious, do you have to crank up the volume to 100% in the cases you say the volume is low? I don’t have this experience and I would love some insight. I’ve heard the complaint before, I hope it will be fixed in a future update for the people experiencing this issue.

Regarding the EQ, i’m not going to use it, but i really do hope they’ll add a few faders so people can personalize their sound a bit. It’s so important for headphones to create a bond with its user. A small tweak in frequency can really make a difference for some people because not all peoples hearing is the same. Example, due to loss of hearing. Different kind of events can result in losing different kind of frequencies and those users most likely would love a boost in frequency they’ve lost.

I keep volume at about 72 %, can’t wait for ace to work with ray, beam, port, roam 2 all other speakers and accessories

Lyricist III

Still pops, crackles and clicks… How longer you use it, how more ‘static’ plops and clicks… Very, very bad 😡

Lyricist III

Still pops, crackles and clicks… How longer you use it, how more ‘static’ plops and clicks… Very, very bad 😡

In what situation does this happen for you? The only issue I have is when I have the Ace connected to the Arc, it sometimes has a, i suspect, a latency error and the audio gets very scrambled from half a second to sometimes 3 seconds. Is this the same for you? If so, yes, this is very bad and it takes away my concentration from whatever I’m streaming.

Get Infeqted.

Lyricist III

In every situation, iPad, iPhone, TV (LG)…

Lyricist I

I just got the firmware 2.9.5 and again without change log.:(

Show more replies