Skip to main content
dave77
Headliner I
July 1, 2019
Answered

Turn down Assistant volume on Sonos One?

  • July 1, 2019
  • 98 replies
  • 19301 views
Is it possible to turn down the Assistant volume on the Sonos One independently of the music volume?

I have my Sonos One fairly loud but don't need the Assistant to shout!
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Ryan S
I'll make sure your voice is heard with the team. It's not the first request for a similar feature from the community. I don't have any details as to if it'll happen, but I'll make sure the team knows people are still asking.

98 replies

Lyricist I
May 5, 2020

I would never have bought this kind of product (Sonos one) if I knew that Alexa and GA (WOULD SCREAM AT ME) (hands off) when it is in fact a “voice controlled” appliance. What I say is that even though I bought a voice controlled speaker I have to physically walk to my speaker and touch it with my finger a couple of times and then say what I want it to do, I like my stuff to NOT fuss with me. Instead it’s easier to quietly find my iPhone and find my hue app when I go to bed. Yes of course I’m lazy! That’s why I bought the product. Why else have a (voice controlled) speaker. What’s the point of you even answering if you don’t know everything about the subject that we in this forum are talking about? And requesting! 
The speaker is pricey and Sonos can (probably) pretty easy fix this with programming and updating the app. I’m no expert but can you integrate Alexa and GA into your app to work pretty seamlessly with your speakers then it would probably not be that fricking hard to get some kind of “slider” for the voice assistants. Thank you! 

Lyricist I
May 6, 2020

I sought out this community forum specifically to make this request; I’m glad someone else made it. I purchased Sonos specifically for the Google Assistant integration, but this annoyance is making me reconsider buying more speakers.

Lyricist I
May 6, 2020

I sought out this community forum specifically to make this request; I’m glad someone else made it. I purchased Sonos specifically for the Google Assistant integration, but this annoyance is making me reconsider buying more speakers.

It’s very strange how they didn’t see this themselves. 
This really is a problem for them to consider doing something about and fast. I would use the feature everyday if it wasn’t screaming at night in my apartment. Now I never use it because it gives me stress. Not a very pleasant experience. The speaker is great! But everything needs to be great. 

Lyricist I
May 10, 2020

Adding to this complaint.

I took for granted there was a way to lower the GA volume but I see from all the other complaints there is none and it’s been an issue for more than 10 months. This can’t be a difficult fix, and is not a luxury experience from what is suppose to be a luxury product.

 

@SONOS: PLEASE, AT LEAST GIVE A WORK AROUND TO CUSTOMERS WHILE YOU ARE (HOPEFULLY) trying to figure this out.

 

The assistant volumes are really WAY TOO LOUD.

 

 

Avid Contributor I
May 13, 2020

Another option since Sonos is pinning this issue on Google would be to implement the functionality so Google Assistant doesn't repeat every command back to you. If I turn on the lights, I don't need it yelling at me to confirm "ok turning on the hallway lights". Google products have been able to do this for 6+ months, you get a small audible sound rather than repeating the entire command back to you.

 

I had a feeling buying Sonos products with Integrated Google Assistant would result in inferior functionality and stagnant updates. It's been a year and I haven't seen any of the Google Assistant issues fixed, and these are things regular Google home minis can do. 

Lyricist I
May 13, 2020

At first, the level was acceptable. But now (a year later) the volume level of my assistant looks like to keep getting harder every day. The buttons on the speaker itself won't react to the volume change.

Now with the Coronavirus times I'm able to work a lot from home, and would like te be updated by my smartspeaker with the latest news updates. Unfortunately, my neighbours get the new for free too now :rofl:

Sonos → Google GET TOGETHER, man up, or do whatever you'd like to do this summer. But please give us the asked changes to freely adjust the volume settings.

yours sincerely,

My neighbours and I.

Lyricist I
May 13, 2020

Adding to this complaint.

I took for granted there was a way to lower the GA volume but I see from all the other complaints there is none and it’s been an issue for more than 10 months. This can’t be a difficult fix, and is not a luxury experience from what is suppose to be a luxury product.

 

@SONOS: PLEASE, AT LEAST GIVE A WORK AROUND TO CUSTOMERS WHILE YOU ARE (HOPEFULLY) trying to figure this out.

 

The assistant volumes are really WAY TOO LOUD.

 

 

PS-  I wanted to add that I switched to Google Assist at because I do not want to support Amazon and Amazon products but sadly Alexa doesn’t have this issue. I hope Sonos and Google get on assistant and improve the experience so we don’t have to have everything Amazon :(

Lyricist I
May 14, 2020

Is it possible to turn down the Assistant volume on the Sonos One independently of the music volume?

I have my Sonos One fairly loud but don't need the Assistant to shout!

I'd like this also!!! 

Lyricist I
May 22, 2020

Just got a beam to pair with my ones , need to be able to turn down the volume on the GA so it's not as loud as the music/TV 

 

Come on sonos, please fix this. 

Lyricist I
May 25, 2020

When I say “Hey Google, tell me about my day” I hear the greeting, overview of weather, traffic etc. at a nice volume on my Sonos One and then she shouts at me “Here’s the latest news.”  Hardware controls don’t work and the news stories that follow are at the same crazy loud volume.  If I needed to hear it 1000 feet away it would be perfect.  When I’m in the same room it’s assaulting.  This is sooooooooooooo annoying.