Support for Apple music with Google Assistant

Please Sonos team take a look into this and push out a fix soon!

It’s really frustrating that Apple Music subscribers aren’t able to experience the same functionality as Spotify or YouTube Music subscribers. This feature is hotly in demand.

At this point I am completely regretful to have bought into the Sonia ecosystem. I can’t believe this doesn’t work and there’s no transparency about why or when to expect any change. How frustrating to be stuck in a walled garden that I paid premium to get into, when the experience is worse than alternatives.

Just got a beam yesterday and pretty bummed Google Assistant seemingly can’t play Apple Music as well, especially since this seems to be a Sonos problem vs a Google problem. 

Just got my Sonos Roam and not able to control Apple Music with Google Assistant. Piss poor this functionality isn’t available, my £24 Google Home Mini speaker has no issues with the same commands.   

Hi, I’ve just moved from an Alexa household into a GA one and am very disappointed to encounter this problem, particularly when I can see from this thread this has been going on for over 4 months with no solution. I had a lot of trouble setting up GA on our devices as it was, but this was achieved through a long call with support. The support guy was very helpful but couldn’t understand why we couldn’t get music to play on Apple Music via the GA. It turned out he had actually only tried it himself with Spotify or via Alexa. I tried to tell him it does say on the Sonos website Apple Music isn’t supported through the GA on Sonos, but he said he would check with his supervisor. It seems even support staff aren’t aware of this issue.

I don’t care whether it’s Apple, Google or Sonos but it needs sorting. Surely Sonos you can at least provide an explanation as to what the problem is and if and when it can be fixed.

Same issue here. Apple music works fine on Google Home mini but when you ask it to play it on Sonoa it replies saying Apple music is not supported on Sonos. Waiting for the update from Sonos to sort this out. If Google speaker can support it then Sonos can

Any update Sonos? I put all my purchase plans on hold for this - been an early customer but will not make the jump to Sonos 2 app-compatible devices unless I can actually play music on these speakers. Honestly your call.

Please. Just give us something. 

Sonos, any update here? This seems like a major gap, given that Apple Music is supported by both Google Assistant and Sonos separately. 

I wonder if this is because Sonos is suing Google?  

Seems like a bad customer service tactic though for the customers.  In my industry we push new APIs and integrations weekly - this shouldn’t be that complicated and someone at Sonos must have a project timeline or roadmap they could share.