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Ditte
DitteAnswer
Dec 18, 2020 12:36 PM UTC

Hi all,

Thanks for sharing your feedback. Apple Music is not currently available via the Google Assistant. We're always looking for ways to add new services and experiences - we'll post again as and when we have more to share.

All the best, and happy holidays,

Ditte

141 replies

Lyricist I
Feb 21, 2021 6:41 PM UTC

Very disappointing that Apple Music is not supported with Google Assistant on Sonos. I have been a Sonos user for a few years and a stock holder, and I don’t see a scenario where there’s a good explanation for Sonos not supporting this, or not having a public answer for this 2-3 months after the Google announcement. Sonos should at least be able to say we are or are not going to support it, we’re working on it, it will be in a future software release, or something. Right now we’re hearing crickets. This does not reflect well on Sonos. Please tell us what’s going on here behind the scenes.

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Lyricist I
Mar 5, 2021 12:26 AM UTC

I’ve spent a lot of time setting up google assistant with different devices in my home. I’m also frustrated by two issues with integration of GA in Sonos:

  1. Not being able to use Apple Music as default music service when asking it to play specific songs.
  2. GA volume is excruciatingly loud. Seems like a separate GA audio volume from main volume would be appropriate.
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Lyricist I
Mar 5, 2021 9:38 PM UTC

I’ve spent a lot of time setting up google assistant with different devices in my home. I’m also frustrated by two issues with integration of GA in Sonos:

  1. Not being able to use Apple Music as default music service when asking it to play specific songs.
  2. GA volume is excruciatingly loud. Seems like a separate GA audio volume from main volume would be appropriate.

I couldn’t take it anymore. I switched to Alexa and it doesn’t have these issues. We’ll see if I lose any functionality I had with GA but so far I’m happy.

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JamesDan
Prominent Collaborator I
Mar 13, 2021 2:29 PM UTC

As others have mentioned previously, I don’t understand why Sonos haven’t added support for Apple Music with Google Assistant yet.

The Sonos app supports Apple Music, newer Sonos devices support AirPlay 2, and Alexa on Sonos supports Apple Music as well.

Not adding Apple Music to Google Assistant just doesn’t make any sense to me. Sonos devices lack too many features when it comes to Google Assistant as it is.

The fact that Apple Music is available on Google’s cheapest speakers (and third party ones) but we don’t get support for speakers that cost hundreds is very frustrating and disappointing.

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Smilja
Mar 13, 2021 2:38 PM UTC

Apple Music is currently available only on Google Nest devices, a (legal) decision made by Apple and Google.

Play Apple Music on your Google Nest speaker or display

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Lyricist I
Mar 13, 2021 3:51 PM UTC

Well Apple. Musics worked just fine on my old JBL speaker though the assistant so not sure what the issue is there? 
My comment would be I find it hard to imagine that Sonos wouldn’t do this if they could. I have bought two more HomePod Minis where I would have bought the Sonos if it worked with Apple Music through Google. You’d have to assume Apple are the problem in the equation!

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Smilja
Mar 13, 2021 4:05 PM UTC

Once there was the possibility to control Apple Music via Google Assistant/Google Home using Siri, this worked on Sonos as well. No idea, whether you can still do that or not.

https://www.youtube.com/watch?v=6yRUhtB3vac

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Contributor I
Mar 17, 2021 3:16 PM UTC

Come on Sonos. This is really poor service. It can’t be a major update and we have been waiting months. I have already invested heavily in Sonos and looking at purchasing more but , this delay to update existing features holds me back at the moment and makes me look at other options. 

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Lyricist III
Mar 26, 2021 2:08 PM UTC

Bump. Just wish Sonos would at least be a little more transparent about the issue. Guess I wish they would be transparent about anything really. 

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Lyricist I
Mar 28, 2021 12:45 PM UTC

Like many others I am sure, I could not believe this functionality is not yet supported and that I must of been doing something wrong.

Trying to do a comparison of Spotify v Apple Music as the Apple One subscription seems worthwhile but not being to play direct from Google Assistant makes this a bit of anon-starter.

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