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Tanzanite
Contributor I
December 18, 2021
Answered

Sonos Roam - Google Assistant - Media not playing?!?!

  • December 18, 2021
  • 1 reply
  • 111 views

I must admit to wanting to ditch the Sonos roam because of a few silly things that are annoying me - a lot!

I use Google assistant, have been for years - so I was very happy to know I could use it with the Sonos roam - however...it isn’t great is it?

Example - I say: Hey google, stop playing in one hour.  It tells me it can’t set a sleep timer when there is no media playing!  There is media playing.

I ask to play a specific song - it doesn’t - it takes me to a playlist - always.

When I plug the google home hub in and use that - to compare...it works perfectly and does everything I ask.

Why is this so?

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Best answer by Ken_Griffiths

In the case where you encounter such issues mentioned, it maybe best to submit a system diagnostic and post it’s reference back here and perhaps then contact/chat with the Sonos Support Staff via this LINK during the times stated, although in this case, I suspect the features mentioned are likely the responsibility of Google developers, who choose to provide their service on Sonos products, but perhaps see what the Staff say.

1 reply

Ken_Griffiths
Ken_GriffithsAnswer
December 18, 2021

In the case where you encounter such issues mentioned, it maybe best to submit a system diagnostic and post it’s reference back here and perhaps then contact/chat with the Sonos Support Staff via this LINK during the times stated, although in this case, I suspect the features mentioned are likely the responsibility of Google developers, who choose to provide their service on Sonos products, but perhaps see what the Staff say.

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