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Arakan08
Contributor I
August 28, 2019
Question

Sonos not working on Google Assistant

  • August 28, 2019
  • 21 replies
  • 14626 views
The voice service used to work very well before using my phone and then just stopped working. I went and bought a google home mini to see if that would work but same result. I have reset everything but still no result. I have a google play subscription

I say " OK Google, play classical music in the living room". response is "alright, classical music from google play playing on living room, sorry I'm not sure how to help you yet" and "sorry I cant help with that yet". I have also tried to play in the kitchen (I have Sonos play 1 in the kitchen as well), but the same response. I have tried to unlink the service from my phone and use my tablet instead , but same responses. Google home app shows the speaker connected through sonos in the living room and kitchen.
I have contacted the tech support but have had no luck yet
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      Craig K
      Lyricist II
      November 26, 2019

      Do Sonos support teams read these threads? it would be nice if they popped in and gave us updates.  this problem makes me want to abandon Sonos and switch to samsung or bose …. but i really dont want to do that 

       

      Same

      As I wrote this the service is working again. It has been months since the last time I used it. I’m curious if it is working for you guys as well!

      OMG it works again!! Thank you for the heads up dude.  This new brought music to my ears ;)

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