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Enthusiast I
May 18, 2019 11:07 AM UTC
Answered

Sonos Google Assistant integration won't cancel an alarm in response to "stop"

Google recently released an update allowing us to cancel alarms by merely saying "stop". My Sonos Beam will only cancel alarms in response to the wake phrase plus "stop", i.e. I must use "Ok Google, stop" or "Hey Google, stop". This is a confusing and unhelpful user experience as the Beam requires different commands to the other Google Home devices in our household.

Why doesn't "stop" work, does this indicate that the Sonos integration is not a current version of Google Assistant? What does this mean for the future?

I've no idea whether this needs to be fixed by Google or Sonos, I've already reported it to Google, and encourage anyone else experiencing this problem to do so also.
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Edward R
Edward RAnswer
Retired Sonos Staff
May 24, 2019 10:42 AM UTC
Hi, Ditsy. We are continually working to improve the experience with Google Assistant on Sonos. Feedback such as yours is monumental in making this happen, so thank you for this. I will be sure to forward it to the necessary department. Do let us know if you need anything else. Many thanks.
Try searching our articles for help with your question: https://www.sonos.com/en/support

4 replies

Edward R
Edward RAnswer
Retired Sonos Staff
May 24, 2019 10:42 AM UTC
Hi, Ditsy. We are continually working to improve the experience with Google Assistant on Sonos. Feedback such as yours is monumental in making this happen, so thank you for this. I will be sure to forward it to the necessary department. Do let us know if you need anything else. Many thanks.
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Try searching our articles for help with your question: https://www.sonos.com/en/support
DitsyAuthor
Enthusiast I
May 24, 2019 11:43 AM UTC
Thanks for the response, it's apparent from reading through the forum that the Alexa integration evolved, so I'm hoping the Google Assistant one will also. Any insight into why this isn't working would be very interesting though. I'm particularly concerned that the Sonos Google Assistant may always lag behind Google's version. Is there anything you can share in this regard to alleviate concerns?
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DitsyAuthor
Enthusiast I
Sep 12, 2019 1:12 PM UTC
The Google Assistant integration has regressed. It is no longer possible to set an alarm via my Beam. When is this going to be resolved?
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DitsyAuthor
Enthusiast I
Nov 15, 2019 10:20 AM UTC

This is *finally* working. 

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