Sonos and Google Assistant not connecting.

I have been having trouble for days. I initially had it working on a single Play One. Feeling encouraged I dug out a Google mini I had tucked away and decided to change my Beam as well. Wouldn't find it at all. Finally did when directly connected. I then unplugged the Ethernet cable and waited a few minutes. Everything was good. I unplugged and moved it back only to be greeted by silence and then,"something went wrong. Try again in a few seconds." Now I have Alexa back on the Beam and the Play One has the GA with the hiccup. It will play music after a delay but won't answer questions. I've had contact with Sonos and have monitored the forums. I can't seem to find a solution.

I think I might have found the solution, unlink all music services from your Sonos device. This worked for me and immediately after I was able to set all my sonos speakers to google assistant and discovery went fine.

Before I also had the problem with it not finding the speakers.

Thanks for sharing, Mr Mad. If anyone's still having trouble, feel free contact our support team live on this one. There are some great steps to start with here before you reach out.

I think I might have found the solution, unlink all music services from your Sonos device. This worked for me and immediately after I was able to set all my sonos speakers to google assistant and discovery went fine.

Before I also had the problem with it not finding the speakers.

This worked for me. Thanks for sharing!

Ok - this thread is definitely *not* answered.

"Some users have found" is not a solution.
Trying it 4 or 5 times is not a solution.

Here's a solution: follow steps 1-x and it works 100% of the time.

Anything else is "we don't really know what's going on."

I have numerous Sonos & Google devices. A combination of these in 1 location w/a Sonos network, fully integrated with the Assistant. In the other location, I'm trying to add my first Sonos device - a Sonos One. We also have Android phones.

I've tried all of the following approaches, with no luck:
a) Using the UI - Sonos App + Google Assistant
b) Removing all music services & repeating (a)
c) Using the Google Home app to add a new device
d) Hard reset, then (a) and (c)

Each step has been tried multiple times.

It would be great to hear from Sonos that:
a) this is a recognized and reproducible problem (or not)
b) a software fix is in the works

or

c) We really don't have integration with Google Assistant on Sonos One.

I'd say that maybe responsibility lies somewhat with Google, but they aren't putting the Assistant label on the marketing, Sonos is.

Also, I have followed the helpful tips at https://en.community.sonos.com/google-assistant-and-sonos-229109/helpful-tips-for-making-the-google-assistant-work-with-sonos-6825470 and also run through the entire setup using my wife's Sonos / Google accounts. Still no luck. No real error messages other than "Can't find devices on network."

Ok, finally got it working. Here is what worked for me:

1) Make sure you aren't using your Sonos account with any other Google Assistant integrations.
For example, I already had GA / Sonos integration at location 1 using jeffme1@email.tld. So, I'd need to find or create another Google account (say... jeffme2@email.tld) and then set up another Sonos account with that email.

2) Be sure to invite your new Google account to your Google family accounts & your Google home installation, assuming you have other devices on your network (Nests, etc.). Otherwise, you may have issues (see below).

3) Make sure you are logged out of all other Google accounts on your phone. If you're like me, this could be 4 or 5... this is just necessary for setup b/c sometimes Google will try to authenticate with 1 of those accounts as a default & the only reliable way of making sure it's not the wrong account is to log out of / remove every account other than the one you want to use.

4) Once I had an alternate / fresh account to use and was completely logged out of all other accounts, I did a hard refresh on my Sonos and went through the entire setup process and it worked.

Here's what else I learned:

"Can't find any devices" - this message was bedeviling me in my first attempts to set things up. What I learned on my second time through is this... BIG... if you DON'T see the assistant asking you to log into Sonos before you see the "Can't find any devices," you MAY have an account problem. I never saw this step inside the Assistant until I took care of (1) and (2) above.

Google Home snags - if you have a lot of other Google Home / Nest / etc. devices on your home network, your new Google account will be isolated from those devices and services.

Thanks for sharing those details and what you had to do to get it working. For most, the Google Assistant setup is pretty straight forward, but there are some snags that can come up. Glad you're all set now!

BTW I have attempted at least 5 times!