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Contributor II
April 17, 2021
Answered

Occasional audible "click" during Google response

  • April 17, 2021
  • 2 replies
  • 50 views

Just wanted to shout out if anyone has this experience.  When a voice capable (I configure them with Google VA) device hasn’t been “spoken” to in a long time (I didn’t pay attention to what constitutes “a long time” but my hunch is around the order of 2-3 days), the first time the response will contain an audible click (very soft but nonetheless audible).  I will try and submit a diag next time this happens.  What other info can I collect if this happens again?

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Best answer by Corry P

Hi @WowAndFlutter 

Welcome to the Sonos Community!

A diagnostic will hopefully be enough - please get in touch with our technical support team when you get one. Thanks.

2 replies

JamesDan
Prominent Collaborator I
April 17, 2021

Yep, been experiencing the same thing since I started using Google Assistant around 2 years ago. Weird.

Corry P
Corry PAnswer
Sonos Staff
April 19, 2021

Hi @WowAndFlutter 

Welcome to the Sonos Community!

A diagnostic will hopefully be enough - please get in touch with our technical support team when you get one. Thanks.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein