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Trending Lyricist I
Nov 20, 2024 7:34 PM UTC
Answered

login.ws.sonos.com - down ?

Hi,

I am trying to login to sonos via Google Home or Google Assistant.
Both are launching a new “browser like” window trying to access login.ws.sonos.com - however no access is gained to that site.

Others experiencing same issue ?

 

 

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Viking007Answer
Lyricist II
Nov 22, 2024 9:37 AM UTC

Till yesterday same here too. From today the page is loading and a connection between Sonos and assistant is made but straight away there is an error message. They must be working on it and I hope that they’ll advise when in order. 

12 replies

Lyricist I
Nov 20, 2024 9:10 PM UTC

Same here. The page doesn't load.

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Lyricist I
Nov 20, 2024 9:49 PM UTC

Same here 😢

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Contributor I
Nov 21, 2024 7:29 PM UTC

Same here

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Viking007Answer
Lyricist II
Nov 22, 2024 9:37 AM UTC

Till yesterday same here too. From today the page is loading and a connection between Sonos and assistant is made but straight away there is an error message. They must be working on it and I hope that they’ll advise when in order. 

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hi-toneAuthor
Trending Lyricist I
Nov 23, 2024 9:42 AM UTC

I waited a day and was able to login again on both Google Home and Google Assistant.

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Contributor I
Nov 23, 2024 11:42 AM UTC

It has been 3 days for me the Spanish login (through Google home app) is still not working

 

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Lyricist III
Nov 24, 2024 1:57 PM UTC

I am having the same issues with both adding Google assistant to my Arc as well as adding the Sonos skill in the Google Home app. In Google home app, it says Sonos skill linked followed by the following error. See picture.

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Lyricist II
Nov 24, 2024 2:29 PM UTC

Exactly the same here

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Contributor I
Nov 24, 2024 3:36 PM UTC

Since this thread is marked as answered, please re-add your comments (and frustrations) here instead: 

 

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Airgetlam
Nov 24, 2024 9:38 PM UTC

Or, keep an eye on the status page:

https://status.sonos.com

 

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Bruce