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Trending Lyricist I
November 20, 2024
Answered

login.ws.sonos.com - down ?

  • November 20, 2024
  • 12 replies
  • 429 views

Hi,

I am trying to login to sonos via Google Home or Google Assistant.
Both are launching a new “browser like” window trying to access login.ws.sonos.com - however no access is gained to that site.

Others experiencing same issue ?

 

 

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Best answer by Viking007

Till yesterday same here too. From today the page is loading and a connection between Sonos and assistant is made but straight away there is an error message. They must be working on it and I hope that they’ll advise when in order. 

12 replies

Lyricist I
November 20, 2024

Same here. The page doesn't load.

Lyricist I
November 20, 2024

Same here 😢

Contributor I
November 21, 2024

Same here

Viking007Answer
Lyricist II
November 22, 2024

Till yesterday same here too. From today the page is loading and a connection between Sonos and assistant is made but straight away there is an error message. They must be working on it and I hope that they’ll advise when in order. 

hi-toneAuthor
Trending Lyricist I
November 23, 2024

I waited a day and was able to login again on both Google Home and Google Assistant.

Contributor I
November 23, 2024

It has been 3 days for me the Spanish login (through Google home app) is still not working

 

Lyricist III
November 24, 2024

I am having the same issues with both adding Google assistant to my Arc as well as adding the Sonos skill in the Google Home app. In Google home app, it says Sonos skill linked followed by the following error. See picture.

Lyricist II
November 24, 2024

Exactly the same here

Contributor I
November 24, 2024

Since this thread is marked as answered, please re-add your comments (and frustrations) here instead: 

 

Airgetlam
November 24, 2024

Or, keep an eye on the status page:

https://status.sonos.com

 

Bruce