Contributor I

how do i stop google assistant using tunein

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I listen to my music through Sonos speakers and use Google assistant on hubs to voice control these.

Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence . I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply. It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?

Thanks sarah

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M

Maffmak

Lyricist I

Also having this issue with local radio stations. Have removed tune in from everything and still google assist attempts to play tune in for everything.

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B

BooClay

Contributor I

Yeah what is going on with this. Now when I say ‘ok google play radio one’ it says, ‘ok playing radio one on tunein, sorry i can't find what you asked for’ - this is really frustrating!

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Airgetlam

What happens if you say “OK Google, play radio one on BBC Sounds’?

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Bruce

A

Anonymous Coward

If you ask it to play from BBC Sounds it still tries to play from TuneIn. Explicitly saying “Play BBC Sounds" responded with “voice actions are not available for that app”.

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Airgetlam

Thanks for testing that. Curious, I’d probably want to call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

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Bruce

T

The contrast

Lyricist I

Same issues. Anyone found anything? I saw some complicated workarounds on another post but they looked a real pain.

Hate having to have my phone with me to get radio!

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