Google voice - sorry i can’t find what you asked for.

Hi @Chris Lin, welcome to the Sonos Community.

Issues like this are generally related to either how the network is setup, or an issue with the settings in the Voice Assistant app. 

Have you tried the troubleshooting steps listed in this thread already? If so, I’d recommend reaching out to our Support Team for some further, live troubleshooting, as they have more tools available to investigate this with you :)

I have the same issue with my Sonos one pair. It alwasy say OK, play … but sorry I can’t find what you asked for although all my Google assistant devices work in my house. 
please help to assist

My diagnostics number: 220599023

Same problem  using google asistent tunein error: I can’t find what you asked for

Diagnostic confirmation: 656720841

Same issue here with Sonos Arc I just got yesterday. Using the S2 app, was able to properly add my Google Assistant and YouTube Music, but when issuing most vocal commands for music, I get the same "ok, playing....... Sorry I can't find what you asked for". For some reason it does seem to work with a specific command like "play NPR on Sonos" issued to another one of my Google speakers, but otherwise it just refuses to play anything from my YouTube library or any of its free music. I already tried to unlink the music service and Google Assistant several times, but no luck. 

I called customer service earlier ([redacted]),and the guy was nice and patient but ultimately referred me to Google for this issue. Looking at this thread this is evidently an issue with Sonos, so any assistance with this would be much appreciated. 

Diagnostic # 685034964

Months later and still no solid solution? My roam will not play anything from YouTube music (radio stations seem to be okay). This is disappointing. Might have to return this speaker for another brand.

Indeed, tech support seems to be completely MIA on this, even though there's clearly an issue related to the YouTube Music product. I have yet to be able to play anything from my own library on my Sonos Arc, or any other music for that matter (aside from a few random radio stations).

Any way to obtain some assistance on this please? 

So just in case this could be useful to anyone, I found a "resolution" that at least worked for me: upgrading to YouTube Music Premium... I was using the free version and my Sonos Arc wouldn't play anything from YouTube Music, whether from my library or from asking for any genre or artist, but after upgrading to the premium version and re-adding my account in the Sonos app (the latter I had tried many times before of course), now my Arc plays whatever I ask for. Not sure if even Premium users still have the same issue anyway, but in my case it finally resolved it, so go figure.

Thanks chinowp. Maybe when I get a free trial I give that a shot. I think that's ridiculous that we have to use the paid version. I think the other obvious work around would be bluetoothing it and selecting YouTube songs from the phone or other device. But that's a pain.

I came looking for a solution to this issue but it looks like a Bermuda Triangle / X-files-y kind of place;

1. Users submits the problem. Same issue everyone is having.

2. Support guy chimes in with boilerplate and request for diagnostic. Never any kind of sense that this is a known issue

3. User submits diagnostic case number….never to be heard from here again…..
   
   Has anyone actually gotten a fix for this?? Surely somebody must have after all the diagnostic cases submitted!

The only way it would work for me was with YouTube music premium. The regular free YouTube, forget it