Google - sorry i can’t find what you asked for with TuneIn

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I don’t think there has been an answer on this one? I have seen may people have asked. Until last week I was able to ask my google home mini to ‘Hey Google - play <insert radio station> on Play 5. Google would say “ok, playing <radio station name> on Play 5. Now, its says “ok, playing <radio station name> on Play 5…. sorry i can’t find what you asked for. driving me mad. Has anyone found the answer? Have uninstalled the voice service from the Sonos app. Have take off and re-added Tunein.

Diagnostic: 534294251

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Boogietommo1Answer

Contributor I

Just for anyone following this, looks like the issue is with the radio station that I am trying to play. we managed to get certain stations to play via the Google Assistant, but it couldn’t find some others. Nova 96.9 refuses to play. Thanks Sonos for narrowing it down.

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Corry P

Sonos Staff

Hi @Boogietommo1

Unfortunately, that diagnostic did not reach us properly either. I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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Boogietommo1AuthorAnswer

Contributor I

Just for anyone following this, looks like the issue is with the radio station that I am trying to play. we managed to get certain stations to play via the Google Assistant, but it couldn’t find some others. Nova 96.9 refuses to play. Thanks Sonos for narrowing it down.

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Corry P

Sonos Staff

Hi @Boogietommo1

Thanks for the update!

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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