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jmkingsbury
Apr 26, 2023 5:57 AM UTC

Google Assistant responding but not doing anything

Hi,

My Google Assistant has suddenly stopped playing any requested tracks/radio stations. When the command is given the assistant responds in a positive way stating the correct track, station or playlist, but then nothing plays.

I have disconnected the Assistant and reconnected but nothing.

The Roam is playing tracks from the S2 app with no issues 

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    Pinned Reply By 106rallye

    Could it be the problem described here?

    ”Google Voice Assistant - Playback Failure - Full playback failure

    Identified - We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app. 
    Apr 24, 2023 - 14:30 UTC”

    https://status.sonos.com

    View in thread

    41 replies

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    Diego666
    Lyricist I
    Jan 29, 2024 3:21 PM UTC

    Well… talked to the support and one thing is clear: They dont want to hear this problem and they dont do anything aput it. Google Assistant nearly sucks complete on Sonos Move and i see that Sonos is not interessted in fixing this. Thanks for nothing…. 

    Bad! Very bad!

     

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