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April 26, 2023

Google Assistant responding but not doing anything

  • April 26, 2023
  • 41 replies
  • 1952 views

Hi,

My Google Assistant has suddenly stopped playing any requested tracks/radio stations. When the command is given the assistant responds in a positive way stating the correct track, station or playlist, but then nothing plays.

I have disconnected the Assistant and reconnected but nothing.

The Roam is playing tracks from the S2 app with no issues 

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Pinned Reply By 106rallye

Could it be the problem described here?

”Google Voice Assistant - Playback Failure - Full playback failure

Identified - We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app. 
Apr 24, 2023 - 14:30 UTC”

https://status.sonos.com

41 replies

Lyricist I
January 29, 2024

Well… talked to the support and one thing is clear: They dont want to hear this problem and they dont do anything aput it. Google Assistant nearly sucks complete on Sonos Move and i see that Sonos is not interessted in fixing this. Thanks for nothing…. 

Bad! Very bad!