Google Assistant problem content isn't available

I am having exactly the same problem 
This is on YouTube music 
I have two sonos 1..one SL and one  
They are paired for stereo and unhappy that I can't play the music I want
When I say hey google play latino music on YouTube music it says playing Latin music and then it says sorry can't find what you're looking for.
I am in Australia. And have tried running the one on Ethernet and nothing the same message
Are the developers looking into this? Is there an eta?

Hi,

I’ve noticed similar issue when asking Google Assistant on my Beam to play some specific albums (usually film soundtrack), but it works fine when doing the same query on Google Mini (where playback is done on Google Mini) or when asking playback to be done on Chromecast. I’m located in France and do my request in French but this translate to :

• on Beam: “ok google, listen to “Reine des neiges” (ie Frozen)” => “ok, I’ll play “Reine des neiges” on Deezer” => “sorry, I can’t play this”
• on Beam: “ok google, listen to “Reine des neiges” on Chromecast” => “ok, I’ll play “Reine des neiges” on Deezer on Chromecast => it starts the playback properly
• on Google mini: “ok google, listen to “Reine des neiges” => “ok, I’ll play “Reine des neiges” on Deezer” => playback starts on Google mini
• on Google mini: “ok google, listen to “Reine des neiges” on Sonos => “ok, I’ll play “Reine des neiges on Deezer on Sonos” => “sorry, I can’t plan this”

Of course, playback from Sonos application works fine. Google Home is properly setup in French (France) as language. This is extremely furstrating because some queries always work (listen to “Queen”) but very often, asking for a specific album fails (it seems to be more often for soundtracks, when we don’t state the exact name of the album, even if the response properly states Google Assistant found the right album to play.

Having the same issue. Sonos One rarely ever works to playback. “Sorry can’t find what you’re looking for”

Hi @machx.

Welcome, thank you for reaching out to Sonos Community since you already tried all troubleshooting steps let me help you further.

Can you tell us more about the issue you're having with Google Assistance?

Are there any other Google devices in your house like google home,nest, etc?

How are you controlling google assistance and what are the music services your trying to use?

If you need help with any other information, please be sure to let us know.

Ask Sonos one to play Christmas Music. Sonos responds sorry can’t find what you’re looking for. 
 

No other google devices. 
 

using google assistant on Sonos one. Attempting to use YouTube Music Premium. 

Same issue here. Multiple google home speakers with SONOS zones as their default. I can ask them to play anything from Spotify and it generally works. If I ask for a radio station though, it happily responds with “Sure, playing xxxx from TuneIn on Living Room”, and then immediately follows with “Sorry, I can’t find what you’re looking for”. I am always able to start it directly from the SONOS app. This worked until a few months ago. 

Hi @BenColo.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

You must link a Google Account to the Google Assistant device. If you have multiple Google Accounts, you can choose which account you want to use.

1. On your Android phone or tablet, open the Google Home app .

2. At the bottom, tap Home   Settings .

3. Under "Google Assistant services," tap More settings.

4. Tap Assistant   Voice Match  Add devices.

5. Follow the steps.

Let us know if it works. If you need help with any other information, please be sure to let us know.

Mark,

Thank you for the reply, but your answer isn’t related to my issue. My account is of course linked. Other functionality works fine, but requests for content from TuneIn now fail. This only started occurring a few months ago. 

Hi @BenColo.

Thank you for reaching back to Sonos Community.

I would like to recommend calling our customer phone support on this so you can be assisted with more thorough and in-depth troubleshooting steps as well as a remote diagnostics that can be remotely gathered from your Sonos devices with your permission. 

If you need help with any other information, please be sure to let us know.