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anicol55
Contributor I
July 4, 2019

Cant get Sonos One to play Spotify Using Google Assistant

  • July 4, 2019
  • 33 replies
  • 12832 views
Just bought a Sonos one. I have Spotify Premium as my Default Provider in Google Home, it works on the 3 other google minis I have. But Sonos one keeps saying I am sorry I cant help with that, or I dont know how to do that.

If I change my default music service to Google Play Music it works perfectly ( still got a couple of days remaining on current subscription).

I have unlinked and relinked spotify on google home and the sonos app but nothing seems to work, anyone had a similar issue?
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      33 replies

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      User151900
      Lyricist II
      July 10, 2019
      It appears to have randomly started working for me tonight with no other changes other than updating the app when I was at work today. Playing most artists on command, others require "on Spotify" on the end. I assume as the artist name isn't immediately recognised as music.
      PBalit
      Contributor I
      August 20, 2019
      I’m experiencing this problem right now which I haven’t experienced in my months of owning my Sonos One speakers. Every time I ask google assistant (through Sonos) to “play music”, it says “I can’t do that here, but you can ask me to play music in one of your other devices”. But when I do the exact same thing through my google home speaker, it works. Is this a Sonos issue, or is this a google issue, or Spotify issue? Or all three?

      I haven’t changed my Spotify account recently. I already unlinked and relinked my Spotify account to my Sonos and google home account. I’ve already unlinked and relinked my Sonos to my google home account.

      If Spotify doesn’t work on my Sonos speakers through google assistant, I’m definitely losing a shit ton of functionality and would most likely sell my Sonos speakers.
      Edward R
      Edward R
      Retired Sonos Staff
      August 20, 2019
      Posting for visibility:

      We have confirmed that there is currently a partial outage with Google Assistant.

      If you follow the announcement I just posted over here, I will write another response in there once we are all back up and running. Thanks for your patience.
      Try searching our articles for help with your question: https://www.sonos.com/en/support
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