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krokk
Contributor I
October 2, 2022

Can't broadcast to Sonos One with Google Assistant

  • October 2, 2022
  • 22 replies
  • 2740 views

Hey everyone,

 

I have a new Sonos One that works great aside from this issue I am having with Google Home/Assistant integration. 

 

When I try to broadcast a message to the Sonos One located in the bedroom (either through the Assistant app or via voice command to my Google Nest Mini, which is in a different room), I get an error that there is “nothing named X in your account”, or something to that effect, so the message is unable to be broadcast. This happens regardless of whether I try to broadcast to the room (“Main Bedroom”) or to the device itself (“Main Bedroom speaker”), confirming the exact name of the room and speaker, respectively. Other Assistant features seem to be working fine; for instance, I can make commands from the Sonos One using “Hey Google” and play music on the Sonos One with a voice command from the Nest Mini.

 

There are several old threads on this issue, all of which seem to point to this sequence in the Sonos app as a solution: Settings>Room Settings>(Select Room)>Voice Services GA>Google Assistant Settings>Default Media Output ---- Select the appropriate Sonos speaker.

 

However, these threads are so old that this sequence no longer exists in the Sonos app, so it’s not possible to try. I have tried unlinking Sonos and re-linking as well as disabling and re-enabling Google Assistant. In the Sonos app, I have also selected the Sonos One as the default speaker for music.

 

I would greatly appreciate any thoughts from the group! Even simply confirming whether I should be able to broadcast audio messages to the Sonos One through Google Assistant would be helpful.

 

Thanks in advance!

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    22 replies

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    Uhale
    Lyricist III
    January 27, 2023

    Ditto

    Jern
    Lyricist I
    February 19, 2023

    Same. Not just happening when to a specific speaker. Same issue when broadcasting to all speakers, but only the nest hubs would announce…

    sad how they still haven’t fixed this after several months.

    croppedpixels
    Lyricist I
    March 11, 2023

    Same issue here

    106rallye
    106rallye
    March 12, 2023

    So maybe this is not possible with GA on Sonos? @Corry P ?

    Corry P
    Corry P
    Sonos Staff
    March 13, 2023

    Hi @krokk (& @106rallye)

    Welcome to the Sonos Community!

    I can only find the reference “Supports whole-home announcements” in regards to both Alexa and Google Assistant. This would imply that broadcasts/announcements to individual rooms is not supported.

    If broadcasting/announcing to the entire system does not work, by all means please get in touch with our technical support team for assistance.

    Supported Google Assistant commands are listed here: https://support.google.com/assistant/answer/7539710. Any other commands may, or may not, work.

    I have, however, marked this thread as a feature request.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      HoyaZot
      Lyricist II
      March 15, 2023

      So I take it this is still broken?

      HoyaZot
      Lyricist II
      March 15, 2023

      Same. Not just happening when to a specific speaker. Same issue when broadcasting to all speakers, but only the nest hubs would announce…

      sad how they still haven’t fixed this after several months.


      correct. The only devices broadcasting are branded Google devices. Sonos devices do not receive broadcasts regardless of whether the target is “everywhere” or a particular room. 

      106rallye
      106rallye
      March 15, 2023

      On my system I can say “Hey, Google (announce)” it asks me what to announc and I can message the whole system. Not sure if the phrase “announce” is the correct translation of my command in Dutch.

      DONNNNN
      Lyricist I
      August 1, 2023

      Still nonfunctional.  Previously worked with google mini linked to Play:1.  Does not work with Sonos One.  

      As a side note, very disappointed feature was dropped in Era series. 

      Airgetlam
      Airgetlam
      August 1, 2023

      Agreed, very disappointing that Google changed the requirements so that Sonos couldn’t get Google Assistant authorized to run on the new Era speakers. Major mistake by Google. 

      Bruce
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