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Contributor I
August 7, 2019

Alarm not working on Google Assistant

  • August 7, 2019
  • 42 replies
  • 6542 views
Alarms don't seem to be set through Google Assistant.

Steps to reproduce:

  1. "Hey Google, set an alarm for xxx"
  2. Google responds that alarm is set
  3. "Hey Google, what alarms do I have set?"
  4. Google responds that no alarms have been set
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42 replies

Million Voices
Contributor I
August 22, 2019
Sorry to say that, but I just tried it and I don't have this problem.
Example:
"Hey Google, set an alarm for 6pm"
"Your alarm has been set" (or sth along these lines)
"Hey Google, which alarms I have set?"
"You have an alarm set for 6pm"

Maybe slight off-topic: I am wondering if it is possible to set an actual Sonos alarm via voice commands (the one you can set in the Control to wake you up with specific music).
Jeff S
Retired Sonos Staff
August 22, 2019
Hi folks,

If you're having this issue, please run through our troubleshooting guide. If that doesn't help, give us a call. Our phone team can help troubleshoot the issue live.
Help others find useful content by clicking the like button and selecting the best answer to your question.
Lyricist I
August 24, 2019
I’m having the same issue as goweb what are sonos doing about it ? My google home in the kitchen is working fine so it’s definitely a Sonos issue ! If not I will have to go back to Alexa !
Contributor II
August 24, 2019
Same here 🙄
Lyricist I
September 3, 2019
Same here in Singapore. Was happily setting alarms with google assistant on Sonos ever since launch and in last couple of weeks.

  1. "Hey Google, set an alarm for xxx"
  2. Google responds that alarm is set
  3. "Hey Google, what alarms do I have set?"
  4. Google responds that no alarms have been set
whats going on Sonos?
Lyricist I
September 3, 2019
Same problem here in Denmark. Just moved from Alexa to Google assistant on my Sonos One - I guess I will be going back to Alexa, because I use the alarm feature every day. sigh... I wanted to use Google assistant, but I guess not then 😞
vaaf123
Lyricist I
September 4, 2019
I just tried to set an alarm by voice command. I asked to set an alarm for 11 pm and when I asked to tell me my alarms, it tells me that I have one alarm set for 5 am snooze to 11 pm. The alarm still worked and played at 11 pm.

I found 2 main problems when I set an alarm by voice command:
  1. My sonos one uses the current volume for the alarm. This is a problem because if I set the alarm without increasing the volumen I will sleep through it.
  2. I can't set an alarm with a specific artist, song, playlist. GA asks me for the song I want to use and it tells me that it can't understand it or cant use [song's name]
To be honest I prefer to set the alarms with the sonos app. I made a playlist in Spotify and linked it with the alarm I wanted to play it. I even chose the Shuffle option (which can be tricky sometimes using voice command) and put a time limit of 30 minutes so I can do my mourning routine while hearing the playlist.
Lyricist I
September 6, 2019
Same problem here...
Any sign of a fix yet?
Avid Contributor I
September 6, 2019
I'm seeing the exact same problem. I know for a fact that it used to work pretty well (I'm in Canada) but last night I have someone over and was happy to tell her: "You don't need your phone, my personal assistant will wake us tomorrow and you won't miss your important meeting".

She was uncertain and wary of those technologies so, to reassure her, I asked "When is my alarm set" to which I was told "You have no alarm set"!!! WTF. Tried 5-6 times, same problem again. It was working fine before.

PS: I just realized, it could be the case that when it was working fine, it was when I was using Alexa. I'm not sure anymore.
Lyricist I
September 7, 2019
I'm the same here in Canada. Just bought my Sonos One gen2 two weeks ago, set it up and the alarm has never worked.
It's a must-have for our house and there seems to be no fix in sight.