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With Android phones moving to Gemini, this change interferes with using Google Assistant on Sonos devices. If Google Assistant is not already set up on Sonos, the setup process now redirects to Gemini, making it impossible to connect GA to Sonos. For those who have GA already activated, enabling Gemini on the phone causes GA on Sonos to respond with a connection issue, rendering it unusable.

 

This creates a difficult choice for users either stop using GA on Sonos or avoid switching to Gemini on their phones. Given that GA is likely to be fully replaced by Gemini in the near future, how does Sonos plan to address this transition and ensure continued voice assistant functionality on its devices?

 

 

Hi ​@AJ2029292 

I don’t think we are being deliberately dishonest - it is entirely likely that we (or rather, I and many others, but perhaps not everyone) do not know.

I have asked for further clarification on this matter, which I will provide if/when possible, but in the meantime, all I can say is that Google Assistant is officially supported on Sonos, and should be able to be added if Gemini is not selected as the default assistant on an Android device.

Having said that, I just tried to add GA to my own speaker and failed - I documented the failure and have reported it. I’ll let you know what I hear back.

Although these steps did not help in my case, I will include them here in case they do help someone:

Users may have issues linking Google Assistant with their Sonos system. The process of linking Google Assistant can fail at a few stages during the setup. Utilize the following steps to identify the failure point and resolve the issue.

Handling

 

Android

  1. Open your Gemini mobile app.
  2. At the top right, tap your Profile picture or initial, Switch to Google Assistant.
  3. Tap Google Assistant, Switch.
  1. Open the Android Settings.
  2. Scroll to Google / Google Services.
  3. Select All Services, then select Search, Assistant and Voice.
  4. Select Google Assistant.
  5. Scroll to Home Control.
  6. Select Sonos, then Unlink Account.
  7. Select Unlink to confirm.
  1. Open the Google Home app.
  2. Select the Profile icon in the top right corner of the screen.
  3. Select Manage your Google Account.
  4. Select Data and Privacy.
  5. Scroll down to Third Party Apps and Services.
  6. Scroll through the list or Search to find Sonos.
  7. Select Delete all connections that you have with Sonos.
  8. Select Confirm.

iOS

  1. Open the Google Assistant app.
  2. Select the Profile icon in the top right corner of the screen.
  3. Scroll down and select Home Control.
  4. Select Sonos.
  5. Select Unlink.
  1. Open the Google Home app.
  2. Select the Profile icon in the top right corner of the screen.
  3. Select Manage your Google Account.
  4. Select Data and Privacy.
  5. Scroll down to Third Party Apps and Services.
  6. Scroll through the list or Search to find Sonos.
  7. Select Delete all connections that you have with Sonos.
  8. Select Confirm.

Attempt to Add Google Assistant to Sonos

  1. Open the Google Home app on an iOS or Android device and ensure that the same account is signed in on the app. Check the current account by tapping the account picture in the top right. The email address will be listed under the users name in the main Settings Screen.
  2. Attempt adding Google Assistant from the Sonos app by visiting Settings > Manage > Voice Assistants > Add a Voice Assistant.

Verify possible DNS issues

If you use OpenDNS (ex: 208.67.222.222 and 208.67.220.220) or ISP specific content-blocking DNS servers, it may block the mtalk.google.com domain that is used during Google Assistant setup and discovery. Whitelist the domain to allow communication.

  • Both the router and the Sonos Players will need to be rebooted for the changes to take effect.

I hope this helps.


I should add, I'm not even concerned with Google Assistant. I just want to be able to voice control my Youtube Music subscription. I am happy to switch to Sonos’s Voice Assistant once that is possible.


This is a tricky situation for Sonos users. It seems like the transition from Google Assistant to Gemini is causing compatibility headaches, especially for those who rely on GA on their Sonos devices. Hopefully, Sonos provides a clear update or workaround soon—maybe a firmware update or official support for Gemini—so users don’t have to choose between their preferred assistant and new phone features. Has anyone found a temporary fix that keeps GA working on Sonos while using Gemini?


Sonos definitely needs to sort this out.  

My wife and I were looking to upgrade some of our Moves to Move 2’s, and add an Era in our workout room.  This is on hold until we decide how to move ahead.  We are fans of Sonos, but won’t keep our system unless there is a solid plan for gemini integration.  Really frustrating since it means selling all our existing Sonos’ and moving to another speaker system.  Will give this a few months to sort out I guess ...


Hi ​@Lyphe et al

Please be aware that after hearing a report from a customer, I tried again and was able to add Google Assistant to a Sonos speaker once more.

I think the ticket for the issue is still open - we’re waiting on hearing from more customers, I think - but I think it is worth trying again if you have not done so in the last week.

Please post here if you are successful. Thanks.

I hope this helps.


Hi ​@Lyphe et al

Please be aware that after hearing a report from a customer, I tried again and was able to add Google Assistant to a Sonos speaker once more.

I think the ticket for the issue is still open - we’re waiting on hearing from more customers, I think - but I think it is worth trying again if you have not done so in the last week.

Please post here if you are successful. Thanks.

I hope this helps.

Thanks Corry.

That said, my concern isn’t about GA, as I still have that functionality.  The issue I have is that it does not appear I’ll be able to use Gemini with my Sonos system.  In effect, this means that in order to keep using my Sonos system, I have to live with using old assistant tech (that will likely be phased out by Google), while the rest of the world powers ahead.  This creates the issue of, ‘do I keep Sonos and lose advanced AI functionality in my home - or do I replace Sonos with a system that isn’t limited’ going forward?

Especially in the world of AI, assistants, chatbots, home integration … things are moving so fast and advancing so quickly, that I’d guess most people will opt to move on from Sonos if a solution isn’t found that allows us to use our speakers with all the new intelligent systems out there.  Not everyone, but a good number of us for sure.

I love my Sonos which is why I’m posting.  Hope Sonos can solve this riddle.

Cheers.


Hi ​@Lyphe 

Thanks for your feedback!

I don’t use voice assistants much myself. What Gemini functionality would you find so irreplaceable that you’d want to swap out all the speakers you already have in favour of ones that might not sound quite as good, and at no insignificant cost? I am genuinely interested and can pass feedback along.

Please bear in mind that our own Voice Assistant, Sonos Voice Control, is specifically designed for the express purpose of asking for music and controlling where it ends up, rather than answering questions, but can run in parallel with Alexa, who can answer such questions. 

I do also recommend that you add your voice to the following feature request thread:

 


Hi ​@Lyphe 

Thanks for your feedback!

I don’t use voice assistants much myself. What Gemini functionality would you find so irreplaceable that you’d want to swap out all the speakers you already have in favour of ones that might not sound quite as good, and at no insignificant cost? I am genuinely interested and can pass feedback along.

Please bear in mind that our own Voice Assistant, Sonos Voice Control, is specifically designed for the express purpose of asking for music and controlling where it ends up, rather than answering questions, but can run in parallel with Alexa, who can answer such questions. 

I do also recommend that you add your voice to the following feature request thread:

 

Hi Corry,

Expanding on the direction of AI and AI assistants in the world is a bit beyond the scope of this discussion, but a good analogy would be .. finding out the computer you used every day would not be internet capable, just as the internet was becoming a mainstream thing.  

Even without this macro view, which can differ in importance to different people … GA will disappear as Gemini expands.  If Sonos isn’t Gemini-capable, then it means all access to google assistants will be lost.  No disrespect to what Sonos is creating via their own voice assistant, but it will not be in the same league as Gemini or other Tier 1 AI assistants.

So to circle back around to your question.  If I want a unified home with a single assistant and sound system, then I either need Sonos to work with Google or I need to move on to a new system that is compatible and future-ready.  

 


Hi ​@Lyphe 

Thanks, but that’s nothing concrete that I can pass along.

What actual functionality are you looking for, that can only be fulfilled by a LLM (Large Language Model) powered Voice Assistant?


Hi ​@Lyphe 

Thanks, but that’s nothing concrete that I can pass along.

What actual functionality are you looking for, that can only be fulfilled by a LLM (Large Language Model) powered Voice Assistant?

I’m sure your engineers are quite aware of all the functionality provided by LLM’s, but I’ll provide something you can pass along since you asked:

  • Basic web search
  • Book an appointment for me
  • Dictate and send an email
  • Look through my text messages for an old discussion referencing Italian vacations
  • Check what time an incoming flight will land
  • Generate a comparison of historical data and provide me with an answer
  • Create a recommended gym routine
  • Change the level of my Lutron lighting system
  • Low the temperature of my Nest thermostat
  • Tell me if somebody is at the door via my connected video doorbell
  • Build me a low sugar recipe for banana muffins that includes pumpkin spice
  • Write me a unique anniversary poem for my wife
  • Provide a summary of all non-Sonos speakers that are gemini capable

In a home that has speakers which are all Gemini capable, all of the above could be done from any room with a speaker in it via voice, from a couch without moving.  Given that every room in my house currently has a Sonos, I’d like to be able to do this with my existing Sonos system.


I’ll add to the list:

  • adjust my Hue lights;
  • adjust my Somfy blinds;
  • command my iRobot vacuum;
  • command my Navimow mower;
  • command my Samsung TV.

All in my native language.

 

I notice I’m not as inclined to use the smart functions (agenda, flights etc.) but if this would work well that would be a bonus.


Google assistant on Sonos is now randomly working for me. The Sonos app allowed me to connect to Google assistant. Before it just timed out and didn't launch the assistant app, when trying to configure.

I wonder if this will change to Gemini on 1st Oct - let's hope!