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Cant get Sonos One to play Spotify Using Google Assistant


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33 replies

  • Lyricist I
  • 1 reply
  • July 10, 2019
Rebooted and no dice. Pretty laughable that this still isn't fixed in over a week. It's a music speaker that no longer plays music.

  • Lyricist III
  • 5 replies
  • July 10, 2019
For sure. For a premium product you’d expect premium software support.

Maybe try updating your sonos app (new update for iOS came out overnight in Australia), make sure your sonos app and google assistant are signed into the same Spotify account and then reauthorize your Spotify account from within the sonos app.

  • Lyricist III
  • 7 replies
  • July 10, 2019
I received and email from Sonos explaining they are still working on a fix.

I did not receive the Sonos app update overnight.1

Do you have yours working @soundslave?

  • Lyricist III
  • 5 replies
  • July 10, 2019
dds_78 wrote:
I received and email from Sonos explaining they are still working on a fix.

I did not receive the Sonos app update overnight.1

Do you have yours working @soundslave?

I do 🤔

  • Lyricist III
  • 5 replies
  • July 10, 2019
soundslave wrote:

dds_78 wrote:
I received and email from Sonos explaining they are still working on a fix.

I did not receive the Sonos app update overnight.1

Do you have yours working @soundslave?
I do 🤔

Haha. Now I don’t. A couple of artists seem to take voice commands but nothing else does.

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  • Lyricist II
  • 3 replies
  • July 10, 2019
It appears to have randomly started working for me tonight with no other changes other than updating the app when I was at work today. Playing most artists on command, others require "on Spotify" on the end. I assume as the artist name isn't immediately recognised as music.

  • Contributor I
  • 3 replies
  • August 20, 2019
I’m experiencing this problem right now which I haven’t experienced in my months of owning my Sonos One speakers. Every time I ask google assistant (through Sonos) to “play music”, it says “I can’t do that here, but you can ask me to play music in one of your other devices”. But when I do the exact same thing through my google home speaker, it works. Is this a Sonos issue, or is this a google issue, or Spotify issue? Or all three?

I haven’t changed my Spotify account recently. I already unlinked and relinked my Spotify account to my Sonos and google home account. I’ve already unlinked and relinked my Sonos to my google home account.

If Spotify doesn’t work on my Sonos speakers through google assistant, I’m definitely losing a shit ton of functionality and would most likely sell my Sonos speakers.

Edward R
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  • Retired Sonos Staff
  • 3552 replies
  • August 20, 2019
Posting for visibility:

We have confirmed that there is currently a partial outage with Google Assistant.

If you follow the announcement I just posted over here, I will write another response in there once we are all back up and running. Thanks for your patience.

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