Your post beat me to it ​@AjTrek1 but exactly the point, I noticed this too.

Why would anyone do this, if they were already dissatisfied with their Sonos system to an extent where it caused them to call into Sonos Support repeatedly and change ISP’s too? - it seems a strange thing to then purchase Sonos’ two newest and most expensive products when they’ve had all the past issues with their system.

For what it’s worth, related to my anecdote, none of my “permanent” devices have dynamic allocations.

I've always been a big fan of Sonos and have always loved the app for its ease of use and seamless functionality. However, since the most recent refresh a few months ago, I've encountered some challenges that have made the experience less enjoyable. Whether I'm using my iPad, iPhone, or Windows device, the app occasionally struggles to respond and feels less intuitive than before.

It seems that the redesign hasn't fully addressed the needs of loyal users like me. I believe that consulting users and thoroughly testing updates before releasing them could really help maintain the high standards we've come to expect from Sonos.

While I'm currently frustrated with the app, I know how amazing Sonos products can be when everything works flawlessly. I'd like to see a renewed focus on creating an app experience that matches the premium quality of the speakers. A more gradual approach to updates based on user feedback and iterative improvements could work wonders.

Sonos has always been a brand I've passionately recommended, and I really hope they take this opportunity to refine the app and bring back the user-friendly experience that made so many of us fans in the first place. With the right tweaks, I'm confident they can turn this around and make the Sonos ecosystem shine again!

Since a new update, I lost all control over my volume. Sliders are just gone and no way to get them back. How do I fix this?

​@Oleander, 

Thats odd, I don’t see those type of issues with the Sonos App here, the volume slider appears when the room is selected (see attached). I’m just wondering if it  might perhaps be the case you have only updated the App and not yet updated the device firmware? Perhaps check via the App settings for any device firmware updates.

This app sucks!! Ever since the disastrous update back in May my Sonos has never been the same. Im so fed up with it now, been with them since 2007 and it was fantastic but NOW its pissing me off. Every day I open app there is an issue. I have to delete app and reinstall to get it to work. Nothing has changed within my network nor anything else apart from the lamest update they’ve ever done. It doesn't respond when I want to skip songs, takes forever to load, half my content missing, its such a time waster to try and fix it each time. Have spoken with support a while back and he said they were fixing the bugs well sorry to say its worse now than ever. Even the algorithms choosing playlists are all repedative songs from my lists, nothing different at all. Oh and the sign in each time, whats going on there? And the token BS. I went to my settings and reset app and it said close app and reopen, you think it did, noooo , couldnt open couldnt close message so another app delete and reinstalled yet again. I was such a HUGE fan of SONOS however going to start looking for an alternative. Will be spruiking about how bad it is too on social as its BS now. What the hell happened here? Who was responsible for such a disastrous update to a great functioning app? So pissed off…....           

Hi Ken, the speaker firmware is up to date. More people seem to have this issue. You can Google ‘Reddit sonos no volume sliders’. 

I have seen it mentioned in the distant past, but understood it was ‘usually’ the case this just occurred if the user had not manually updated the device firmware (or the update had failed) and that it was resolved by checking/rechecking for firmware updates, in addition to any Sonos App update - but maybe try both types of update and see if it corrects the issue.

If not, then it maybe best to reproduce the issue(s) seen and immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.

Hi ​@Oleander 

Sorry to hear this report of yours that your volume sliders are missing their control dots, for want of a better word.

We understood this issue to have been fixed some time ago, but we are keeping an eye out for further reports.

Please ensure that your Sonos app is also up-to-date by visiting the Apple App Store or Google Play Store manually.

If the app is already up-to-date, please submit a support diagnostic and report back here when you have done so, but please don’t share the number provided - I will find it without. Thank you.

I hope this helps.

Edit: I was typing as Ken posted

Since today’s upgrade all my Sonos kit died - I couldn’t play music or radio.

I have been able to get things working, but cannot access my NAS and one Roam.

NJSS

Hi @NJSS

I am sorry to hear of this issue you are having. I recommend that you start a new thread here to describe this issue, and give as much detail as you can - what speakers you have, what ones show, what ones don’t, where your Music Library is stored, what router you have, etc.

I am sure you will receive help, and if you don’t, a moderator will assist.

I have finally a fully working system again. I assume it had something to do with local Server support - anyhow last 2 weeks or so the lag / failure to control volume etc has all gone, with no change my end. 
just need playlists back now!!!

80.15.01 Android

Sonos Playlists still not all showing. 

No HD/Hi-Res banners. 

No ability to create playlists on app.

No A-Z scroll for Albums /Artists etc in Local Library.

App continues to be sharper and consistent in most operations for my relatively small system (6 items). 

Yes and they just came out with an update to the IOS app. No change that I can see. Still no Save button to save any songs you might want to add to an existing playlist and again, after scrolling down your playlist to find a song, it still doesn’t know where you’re at, and takes you back to the beginning of the playlist. Have to start scrolling again to find your place. Wow. 

Another Sonos iOS release and…..

I still cannot save a playlist

I still cannot revert to playing the loaded queue after listening to the radio or TV

There is still an unacceptable delay between adding a speaker to a group and the music playing

I still cannot delete an alarm

The App still does not auto scroll to the currently playing track when viewing the queue

Still no A-Z scrolling through search lists

In fact the only change I could see is that the updated App somehow lost my Playbase, requiring a re-install of the App and re-boot of the Playbase to get it back.  Fortunately the Windows PC App and SonoPhone seem to be able to do these basic functions.  I guess it’s another four weeks of waiting in the vain hope that some of these functions may be re-instated?

Please don’t mention the Windows PC app. They’ll start playing around with that and then nothing will work. The only way I can save a playlist or do anything constructive is by using the PC Controller app. The current IOS app is very confusing and frustrating. 

My system randomly decides to stop playing from time to time. I don’t see a timing pattern but my wifi is solid 

If your music feed drops, that really has nothing to do with the new Sonos App. The App itself is merely a ‘remote’ and not a ‘player’ and once the music playback is started from the App on your Sonos products it can be fully closed and the mobile device also powered off and the speakers should continue to play the audio ‘direct’ from the chosen source/service. I

If that ‘feed’ stops, then it’s unlikely anything to do with the new App - you need to perhaps look elsewhere to get to the root cause of your playback issue. So this reported issue would likely have taken place with the previous Sonos App aswell. My thoughts are to maybe start with reading the things mentioned in these two Sonos Support links below…

• https://support.sonos.com/en-us/article/music-service-audio-stops-or-skips
• https://support.sonos.com/en-us/article/reduce-wireless-interference

If the issues still persist after trying the things mentioned in those links, then it maybe best to reproduce the issue and immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.

“Meet the new boss...same as the old boss...”
P. Townsend 1971

I not having any major problems like some users in these groups are having with music stopping and rooms not playing. I usually sit in a room and play my music in just that room while I’m reading or browsing on one of my iPads. So basically, my setup is fairly simple. But I do feel for the ones having their problems. I know things are not the way they used to be. We keep complaining about the same things over and over again, but nothing changes. 
 

I recently joked about Sonos not screwing around with the PC Controller app, since it’s the only thing that I can rely on. I just confirmed that again about ten minutes ago. I downloaded a song in iTunes using my IOS app on my iPad, but could not update the queue and save it using my iPad. Why would you have a garbage can in the top right corner to clear the queue? Who would want to clear the queue? This stupid garbage can should be a Save feature. I had to run upstairs to my office and open my PC Controller app, go into the room that I wanted to add the song, and to update and save the song in that queue, I selected the Save Queue at the bottom so I wouldn’t lose the song I had just purchased. Am I missing something, or does it update the playlist automatically, since I cannot find a place to save or update the playlist from my iPad?  I mean, this is a very basic and important feature that has been missing since this new app came out in May. I don’t know what it’s going to take to get this added. This is App101. I will not waste my time calling Tech Support again for this and not to keep going to the top of the queue upon playing a song far down in my playlist and having to scroll down again to find where I left off; another feature that no longer works. I don’t even think they know what I’m talking about in tech support. And the you come out with a firmware and IOS update yesterday and I don’t see any changes or enhancements. 

It’s been less than a day.  Try not to be too premature on spiking the ball, eh?

I do love a good Who reference…..

I think it is the new app. I can see that I am not the only one experiencing this. I have had Sonos since day one of the company. I upgraded to S2 and the only different item is the app. Same wifi, same components, same ISP, same phone.

True, but you would think he would like to hit the ground running.
If they haven’t fixed any of the issues the OP listed they might have been better delaying this latest update until they had fixed at least one or two?
And Millington has been there all along.

But a completely different device discovery method.  The old app used UPnP, the new one uses mDNS.  Which means your particular network could be fine for UPnP, but needs some tweaks for mDNS.  That’s not assigning blame to or absolving the app or your network, it’s just relaying facts.