Contributor I

Question

Why switch off SMB1

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This last update is terrible.

The app on Android is very slow, takes ages to connect. The previous version was much faster.

I understand why some may think it’s a good thing to disable the support for SMB1. But in a home environment, security isn’t an issue!

Why not having a flag which enables/disables SMB1 with a security warning for the user? do decide?

I have a perfectly working NAS environment which supports SMB1 only, and I have many applications interacting with it. So for me, changing to another NAS would be a huge undertaking.

Is there a workaround to activate SMB1 again?

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Bumper

No work around, unless you roll back everything to s1, where it is still supported. But they’ve removed the ability to do this and who knows when/if they add it back.

It’s a good thing to move on from smbv1 even though I know it sucks to have to buy and set it up a new nas..

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K

Kumar

Question: my WD Cloud device that does Sonos NAS duty got a firmware update in 2017 which says it now does SMB 3 by default. Sonos has been working fine with that since 2015 and continues to do so today on S1 with 2014 and prior Sonos hardware. I made no tweaks to Sonos settings when that firmware update was done, indeed I only uncovered this little nugget of information yesterday.

What does this mean? That the WD Cloud can do either SMB1 or 3?

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F

Frank p.

Lyricist I

After last update all network shares broke and not returning shares on smb1-3

Android app cannot pin/unpin favorites anymore…

This is not acceptable sonos…

I have paid a steap amount off money for my setup.

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Bumper

What does this mean? That the WD Cloud can do either SMB1 or 3?

Yes, and this is the way Sonos S2 worked for the last couple years, you choose.
I wonder why now, in the middle of the chaos with the app, they turned this off. Why didn’t they communicate a clear date in the future and send repeated notices and explain what it means

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C

castalla

Local Superstar

After last update all network shares broke and not returning shares on smb1-3

Android app cannot pin/unpin favorites anymore…

This is not acceptable sonos…

I have paid a steap amount off money for my setup.

Never mind steap, I paid a steep amount for mine.

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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

sigh

Prodigy II

What does this mean? That the WD Cloud can do either SMB1 or 3?

Yes, and this is the way Sonos S2 worked for the last couple years, you choose.
I wonder why now, in the middle of the chaos with the app, they turned this off. Why didn’t they communicate a clear date in the future and send repeated notices and explain what it means

I would guess with the new app and codebase it was an ideal time to not include v1 support, which even MS say not to use

For reasons known only to Sonos they chose not to disclose a summary any of the impactful changes or missing features prior to releasing the new app, preferring to say nothing other than all the existing features users love plus more in the run up to it’s release, with full knowledge that wasn’t the case.

I am curious why people think it is a problem for Sonos to fix and not something for the NAS manufacturer to get their act together and update. Are they complaining at their NAS makers to upgrade SMB support the same amount as they are at Sonos to support an out-dated and off by default for years protocol?

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Bumper

What does this mean? That the WD Cloud can do either SMB1 or 3?

I am curious why people think it is a problem for Sonos to fix and not something for the NAS manufacturer to get their act together and update. Are they complaining at their NAS makers to upgrade SMB support the same amount as they are at Sonos to support an out-dated and off by default for years protocol?

I think it’s a combination of a lack of understanding of the change by sonos owners and Sonos not communicating the removal date and what this actually means for users with older nas. Along with most of these people also pissed off about the new app. Some people are posting they are using a 15 year old router with a usb or sd card. They might not have even looked at the console or run an update on the device in years. This type of user needed more than an in app notification from Sonos, but then again maybe no amount of email or blog posts or notifications would have been enough.

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G

Gaham

Headliner I

What does this mean? That the WD Cloud can do either SMB1 or 3?

I am curious why people think it is a problem for Sonos to fix and not something for the NAS manufacturer to get their act together and update. Are they complaining at their NAS makers to upgrade SMB support the same amount as they are at Sonos to support an out-dated and off by default for years protocol?

I think it’s a combination of a lack of understanding of the change by sonos owners and Sonos not communicating the removal date and what this actually means for users with older nas. Along with most of these people also pissed off about the new app. Some people are posting they are using a 15 year old router with a usb or sd card. They might not have even looked at the console or run an update on the device in years. This type of user needed more than an in app notification from Sonos, but then again maybe no amount of email or blog posts or notifications would have been enough.

Presumably Sonos could have detected the use of SMB V1 and started warning customers that it would be deprecated in the old app months ago. A direct warning to those who will be impacted usually gets their attention.

But then again hindsight is a wonderful gift.

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Bumper

What does this mean? That the WD Cloud can do either SMB1 or 3?

I am curious why people think it is a problem for Sonos to fix and not something for the NAS manufacturer to get their act together and update. Are they complaining at their NAS makers to upgrade SMB support the same amount as they are at Sonos to support an out-dated and off by default for years protocol?

I think it’s a combination of a lack of understanding of the change by sonos owners and Sonos not communicating the removal date and what this actually means for users with older nas. Along with most of these people also pissed off about the new app. Some people are posting they are using a 15 year old router with a usb or sd card. They might not have even looked at the console or run an update on the device in years. This type of user needed more than an in app notification from Sonos, but then again maybe no amount of email or blog posts or notifications would have been enough.

Presumably Sonos could have detected the use of SMB V1 and started warning customers that it would be deprecated in the old app months ago. A direct warning to those who will be impacted usually gets their attention.

But then again hindsight is a wonderful gift.

They sent an in app Notification. @Ken_Griffiths was smart enough to screen cap it.

the in app notification was sent 10 days before the change. But the notification said “in the coming Months”. So even if you understood you probably were surprised when it turned off

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press250

Prodigy III

I would guess with the new app and codebase it was an ideal time to not include v1 support, which even MS say not to use

For reasons known only to Sonos they chose not to disclose a summary any of the impactful changes or missing features prior to releasing the new app, preferring to say nothing other than all the existing features users love plus more in the run up to it’s release, with full knowledge that wasn’t the case.

I am curious why people think it is a problem for Sonos to fix and not something for the NAS manufacturer to get their act together and update. Are they complaining at their NAS makers to upgrade SMB support the same amount as they are at Sonos to support an out-dated and off by default for years protocol?

Fair take! I first asked Sonos for SMB v2 six years ago …

And I posted SMB v2 directions for those using a Windows machine to host their library last month …

All that said, my desire was for Sonos to add support for SMB v2, not yank support for SMB v1. Doing so with very little advance warning has created a mess for many users.

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