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Question

True play issue on reset

  • April 2, 2026
  • 2 replies
  • 24 views

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So I moved my speaker to another corner in my study and did a true play retune. I noticed I lost all the sub woofer sounds even though my sub mini and SL ones were operating it all sounded tinny. Tonight I did my third reset what I did do was move the sub mini to another corner an actual open corner of the room and did a true play retune then moved the sub mini back to the first corner in my room. The reset meant I had I lost my TV connection. So in order to retrieve everything back I had to turn everything off including the modem. I then restarted the modem followed by the TV once I got the TV going I restated the Arc and sub woofer simultaneously by turning the power points on. I then did the same with my two Sonos One SL speakers. I then physically placed the sub mini to the closer corner of my room. The difference was amazing it now sounds like I am in a movie theatre and action movies you can feel the sub mini reverberating throughout the entire room. I am providing this advice to others if they are experiencing the same issues as I. 

2 replies

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  • Senior Virtuoso
  • April 2, 2026

Low-pitched sounds can be very location-dependent. There will be flat spots with poor bass effects, and the opposite.
 

A great way to decide on a “good” position is to temporarily plug the power cord into an extension cable to make it easier to move it around the room and try out different locations. Trueplay should be turned off whilst doing this. 


Stanley_4
  • Grand Maestro
  • April 2, 2026

Reset? What exactly are you doing?

Hopefully not the not-reccomended Factory Reset that causes so many issues!