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Contributor I
May 15, 2024 6:54 PM UTC

Time zone changed in 80.00.08 update

After updating to 80.00.08 (iOS) and updating the system to 16.2 I was able to create new alarms (the old ones were still missing). Alarm didn’t start at the set time and it looks like they are delayed by two hours. 
I think there is currently no way to change the system‘s default time, either. 
So I might set up all alarms two hours too early and hope that it’s not automatically changed

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34 replies

Lyricist III
Jun 6, 2024 7:31 PM UTC

What do you mean?

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Lyricist II
Jun 6, 2024 7:38 PM UTC

This programming bug has set all Sonos devices to to UTC not GMT. 

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Lyricist I
Jun 7, 2024 4:36 PM UTC

I recently moved from Los Angeles to Maine. I shipped out my Move speaker but it’s still invisibly set to the Pacific time zone. When I use my iPhone app to set an alarm for 7:30 am, the speaker does not come on until 10:30 am, which is 3 hours behind. I have looked through all of the app settings but don’t see any way to change or update the time zone. I recently upgraded to a new iPhone and am using the newest app version as well (80.02.04). 

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jgatie
Jun 7, 2024 4:50 PM UTC

I recently moved from Los Angeles to Maine. I shipped out my Move speaker but it’s still invisibly set to the Pacific time zone. When I use my iPhone app to set an alarm for 7:30 am, the speaker does not come on until 10:30 am, which is 3 hours behind. I have looked through all of the app settings but don’t see any way to change or update the time zone. I recently upgraded to a new iPhone and am using the newest app version as well (80.02.04). 

 

I’m not sure if this will work, but try it anyway.  Go here:

https://www.sonos.com/en-us/myaccount/user/profile

 

Login, and make sure your address is changed to your current residence. Then go to the Sonos app and check for updates (this will refresh the account info).  I’m not sure, but I don’t remember the app ever having a Time Zone setting, and I know location things like Geo-fencing and local stations are set via those profile settings.

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Lyricist II
Jun 7, 2024 5:26 PM UTC

Folks this is a bug. An annoying one that is affecting us all at the moment. 

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Local Superstar
Jun 7, 2024 6:17 PM UTC

The ‘golden’ App does have Time Zone option, Settings » System » Date & Time » Time Zone. If you still have access to golden App, could be worth checking.

I still suspect Sonos is now using some kind of geolocation detection, based on IP address and/or DNS lookups, and in few cases this is not resolving correctly. I have seen incorrect DNS geolocation before (Microsoft not Sonos), when proxy DNS servers are used.

Alarms were not available in initial release due to some ‘corruption’, maybe this was Time Zone data?

 

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Lyricist I
Jun 10, 2024 4:13 PM UTC

5 hour difference for me here (Houston, TX)

Woke up at 3:00 am this morning instead of 8. Pretty pissed lol.

 

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Contributor I
Jun 12, 2024 9:58 AM UTC

Dear All,

is there any possibility to assign some additionall funcitonality to buttons avaible on the voicespeaker?

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Airgetlam
Jun 12, 2024 1:55 PM UTC

Not currently, no. 

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Bruce
Lyricist II
Jun 27, 2024 1:23 PM UTC

I can confirm that on my system in eastern Australia. I have now set my alarm at what looks like 10 hours early and that works.

can Sonos developers please look at fixing this?

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