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Trending Lyricist I
Aug 21, 2024 4:00 PM UTC

The S2 app works for me.

I just read that Sonos will not re-issue the old app (S2) because this would make thinks worse.

That is a terrible lie.

A few days after the may 7 disaster, I found on a forum that some people solved their problem by reinstalling the old app from a alternative app store. And that worked fine for me for two months until beginning of august when I was forced to upgrade the app (the old app refused to launch and said I had to upgrade).

But I have another old device that can not receive updates and that on is perfectly working with the old S2 app.

My question are : why, after all this, Sonos is lying ?

Why do they hate their customers at this level ?

How do they want their customers to trust them is they don’t trust their customers ?

Why don’t they let us choose if the old S2 is worse or not ?

Why are the people accountable for this disaster still in charge ?

Is there anyone sensible in this company or are they just trying to shut it down ?

All they’re doing is incomprehensible

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26 replies

rvxtrmAuthor
Trending Lyricist I
Aug 23, 2024 9:56 AM UTC

End of August and their new app is still trash. What a joke.

For you maybe, but it’s working for some people, myself included. If not done already, it maybe best to reproduce any issue(s) seen and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter. 

What about the missing features ?

While they are working on fixing bugs and crash, we are still waiting for the features they removed 4 months ago. Who can still possibly think at Sonos that is acceptable ?

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Ken_Griffiths
Aug 23, 2024 10:47 AM UTC

End of August and their new app is still trash. What a joke.

For you maybe, but it’s working for some people, myself included. If not done already, it maybe best to reproduce any issue(s) seen and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter. 

What about the missing features ?

While they are working on fixing bugs and crash, we are still waiting for the features they removed 4 months ago. Who can still possibly think at Sonos that is acceptable ?

The only thing I’m missing now @rvxtrm is the queue management and even by that I mean the option to reorder a queue, rather than just shuffle it. I don’t use Sonos playlists as I store my own playlists in both Amazon/Apple Music (synced using Soundiiz) and I use .m3u playlists for the local library. I can’t think of anything else that’s now missing that I need, personally.

I have always had access to my local library as I’ve been using SMBv2/3 since 2019/2020. I also find the Sonos search quick and easy too across all the musuc services and local library. As per attached clip from an iPad controller.

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controlav
Lead Maestro
Aug 23, 2024 12:34 PM UTC

All my downgraded systems work great over here on S1 including SMBv1 support, no screenshots provided.

That is not relevant to this thread: we are talking about S2 and its compatibility with the v79 app

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
controlav
Lead Maestro
Aug 23, 2024 12:35 PM UTC

My unofficial bug tracker https://github.com/amp64/sonosbugtracker/issues shows 25 items active.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
rvxtrmAuthor
Trending Lyricist I
Aug 23, 2024 4:18 PM UTC

The only thing I’m missing now @rvxtrm is the queue management and even by that I mean the option to reorder a queue, rather than just shuffle it.

Oh yeah, queue management, please !

And the ability to browse an album from the song you are listening to, or to add it to a playlist.

Waited almost 4 months already, now they promise this for October.

What a mess, really, this not respectful.

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Lyricist I
Aug 24, 2024 1:26 AM UTC

Never purchase sonos products again

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