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During the AMA, in response to a question about the need to make the new app cloud based, a certain Diane from Sonos said this:

There are many advantages to using the cloud, but I’ll highlight one. With our new content services, we are able to provide a richer experience for discovering music to listen to. Our previous app was built on APIs that did not provide enough metadata to make that rich experience. 

Some unknown time in the future, all issues causing the present firestorm will be addressed, for the above promised pot of gold for Sonos users via this richer experience of music discovery, to be available to the sufferers of today.

Can someone with any insight answer these two questions relating to this promise?

What will the new app do that S2 cannot, that will make the discovery experience richer?

What will the new app do to make the experience of discovery richer, that services like Spotify, Apple Music and the like, do not provide in their native apps?

As an S1 user I am not affected by the present dislocation, but as a Sonos user I would like to know what I will be missing out on by staying in a Sonos backwater, casting to Sonos via the Spotify native app.

And I expect this to be of more interest to those that are suffering today - what is the golden tomorrow in return for a painful today? 

One Sonos devotee keeps saying that the present dislocation is not a big deal because the speaker hardware is not affected, and the app is after all just a mere remote. I agree that this what the app should be, but the obvious question then is how is just a mere remote going to transform the user experience of music discovery, that promised pot of gold?

I thought I will tag Corry and others from Sonos on this but I did not because either they will not know the answer or will be under gag orders, so I have not done this.

Subscribed, interested to see the responses. 
 

Curious how Sonos would do music discovery better or different than the music services who already do this.
 

 

There is a follow on question:

From all I have read till now, I keep hearing that the app is cloud based. Does that mean that for those in bed with it will be able to use their Sonos kit only when there is internet and it is working?

And a third one comes to mind: today, once the relevant Sonos line in jack is configured via the app, music from a wired source will play as soon as the source starts, with no invoking of the app, and no need for the internet if the source does not need to access the net to play music.

Will this situation continue with the new cloud based app?

Logically it should, but logic is AWOL here just now, hence the question.

Subscribed, interested to see the responses. 
 

Curious how Sonos would do music discovery better or different than the music services who already do this.
 

 

The current service API is quite limited, by switching to a web based API Sonos seems to be saying more features and options will be exposed. I do suppose that will be on a service by service basis, probably with the services with a bigger Sonos user base offering more sooner.

The current service API is quite limited, by switching to a web based API Sonos seems to be saying more features and options will be exposed. I do suppose that will be on a service by service basis, probably with the services with a bigger Sonos user base offering more sooner.

The current API is not used if one casts from the native app. Also, Spotify as an example, and Apple Music as another, have more subscribers than what Sonos can hope to ever have. So how is Sonos going to offer a richer discovery experience in future than Spotify can today is the question. Spotify is also versatile enough to cast to either Echo Show wired to Sonos or direct to Sonos from the app on the phone; with the first, there is the advantage of album art on the Echo and I would submit that album art provides a layer of richness to the listening experience even in S1, which Sonos even today does not have the hardware to deliver.

Broken company

I don't know about broken, but the pot seems to have receded into the distance, with the finished app not in sight, and the headphones a half baked offering, with even TV audio not yet the complete article.

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