I used to love Sonos, now I hate your products with a passion. I feel you have robbed me of thousands of pounds for a product that used to be brilliant and now you have wrecked it. I am home alone tonight and I can not access any music that I used to be able to do without a problem. Your updates are hateful, they don’t work, your consumers didn’t want them and right now I get zero value from your products. Worse I hate them and thy cause stress. your corporation is a perfect example of taking something brilliant to absolutely hateful. Your board should be sacked for utter incompetence and customer hatred. I hope u go bankrupt
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Passionate and spicy, You’re saying what many of us believe.
Someday in the near future I predict college courses analyzing the many Sonos failures. It’s a masters level class in how to destroy brand loyalty and alienate its devote customers.
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