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A question for the moderator(s) of this community: since a couple of days I no longer receive mail when a new answer was added to a discussion I subscribed to. The last mail I received was on March 21, after that nothing. Is this a problem on my side or is it a community/Insided problem? BTW I did check my spambox, no mails there either.

Hi @beynym 

Thanks for your post!

Our community manager, @Ditte, has reported this to Insided (or something very similar, at least) - it has been noticed by other users too.

Thanks for flagging!


@Corry P

Thanks for getting back to me. 


@Corry P

It's been almost 3 weeks now since I got the last mail, and still I'm not receiving any mails when a new answer was added to a discussion I subscribed to. Really takes the fun out of things.


Hi @beynym 

We’ve reported the issue to Insided - hopefully they will action a fix soon.


Hi @beynym 

We’ve reported the issue to Insided - hopefully they will action a fix soon.

Thanks, I'll just have to wait it out, I guess.


Yes, same here for a few weeks too.


@Corry P My subscription mails are returning. Looks like the Insided system is up and running.


Good! Thanks for reporting back.

I think it was addressed at 4pm GMT.